Associate Account Manager (Riyadh)
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Key skills for this role
About the Role
Fresha is looking for a driven Junior Account Manager to build long-term relationships and drive growth and retention for the Fresha platform. The role involves upselling, engagement, and meeting KPIs.
Key Skills for This Role
Responsibilities
- Meet key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating Partners on the value of the Fresha platform
- Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts
- Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with accounts
- Administer a consistent contact strategy across Portfolio to keep Partners engaged and reduce churn
Requirements
- Fluent in Arabic and English
- 1 2 years experience as an SDR
- 1 2 years experience as a revenue generating account manager
- Demonstrable experience in managing and driving commercial growth in large account bases, ideally in SaaS
- Commercially motivated with ability to adapt and achieve targets
- Self starter and proactive approach
- Comfortable working in a fast paced and changing environment
- Experience selling into SMB
- Excellent communication and listening skills
- Excellent time management
- High work ethic
- Problem solving mindset
Full Job Posting
Role Overview
- We are looking for a driven Junior Account Manager to join our global business.
- Reporting to the Head of Account Management, you will be accountable for building long term relationships and driving growth (up sell/cross sell) & retention/monetisation of the Fresha platform.
- This is a great opportunity for someone looking to take the next step in their sales career.
What You Will Be Doing
- KPIs Accountable for meeting key performance indicators on monetisation, retention, and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform
- Upselling Effectively analyse reports and execute plans to upsell and increase monetised revenue generated from existing accounts
- Engagement Ensure strong Partner Experience by building meaningful relationships by attending online video meetings with your accounts
- Consistency Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churn
What We Are Looking For
- Languages Fluent in Arabic + English
- Commercial Growth Demonstrable experience in effectively managing and driving commercial growth in large account bases, ideally in the SaaS industry
- Experience 1 2 years experience as an SDR and 1 2 years experience as a revenue generating account manager
- Motivation Shown to be commercially motivated with an ability to adapt and achieve targets
- Initiative Self starter and proactive approach
- Adaptability Comfortable working in a fast paced and changing environment
- SMB Experience selling into SMB
- Communication Excellent communication and listening skills
- Planning Skills Excellent time management
- Work Ethic High work ethic
- Creative Thinking Problem solving mindset
Interview Process
- Screen Call Video call with a member from the Talent Team (30m)
- Skills & Experience Video interview with Hiring Manager (45m)
- Presentation Task based Video Interview with Hiring Team (60m)
- We aim to finalise the entire interview process and deliver feedback within 2 weeks.
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