Assistant Store Manager-Retail
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Key skills for this role
About the Role
Roots is hiring an Assistant Store Manager to support store operations, drive sales, and lead a team. You will assist the Store Manager in achieving sales budgets, executing company standards, and providing superior customer service.
Key Skills for This Role
Responsibilities
- Assist the Store Manager in achieving store sales budgets through execution of company standards, policies and procedures
- Exceed customers' expectations through superior service at every opportunity
- Lead by example in sales and customer service
- Assist the Store Manager in execution of all recruitment activities
- Support the Store Manager in providing product knowledge and selling skills training to new and existing staff
- Execute opening and closing procedures according to company policies and procedures
- Motivate team through coaching and leadership
- Effectively manage time and prioritize tasks to meet the demands of the business
Requirements
- 2+ years of retail apparel management experience
- Great sense of style and a love for fashion
- Demonstrated ability to thrive in a customer service driven environment with a focus on selling
- Ability to work a flexible schedule including nights and weekends
Full Job Posting
Overview
- We are currently hiring for an Assistant Store Manager. Reporting to the Store Manager, the Assistant Store Manager creates and maintains the Roots experience for our customers and employees.
The Impact You'll Have
- Assist the Store Manager in the achievement of the store sales budgets through execution of company standards, policies and procedures while exceeding customers' expectations through superior service at every opportunity.
- Demonstrates the ability to lead by example in sales and customer service.
- Assists the Store Manager in the execution of all recruitment activities.
- Supports the Store Manager in providing product knowledge and selling skills training to new and existing staff.
- Execute opening and closing procedures according to company policies and procedures.
- Ability to motivate team through coaching & leadership.
- Effectively manage time and prioritize tasks to meet the demands of the business.
- Excellent communication (both oral and written) skills.
To be successful, you’ll need to possess
- 2+ years of retail apparel management experience.
- Great sense of style and a love for fashion.
- Demonstrated ability to strive in an environment that is customer service driven with a focus on selling.
- Ability to work a flexible schedule to meet the needs of the business, including nights and weekends.
Why Join Roots?
- Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community.
- We believe in fostering a culture of inclusivity, creativity, and teamwork.
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