Assistant Manager, Quality Assurance and Regulatory Compliance
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Key skills for this role
About the Role
Network International is seeking an Assistant Manager for Quality Assurance and Regulatory Compliance in Abu Dhabi. The role involves conducting quality assurance reviews on AML activities, identifying control gaps, and supporting regulatory reporting.
Key Skills for This Role
Responsibilities
- Conduct quality assurance reviews on AML investigations, transaction monitoring alerts, sanctions screening alerts, customer due diligence files, and related case handling activities
- Identify process inefficiencies, control gaps, recurring errors, and training needs arising from quality assurance reviews
- Track remediation actions agreed with stakeholders, follow up on issue closure, support validation of corrective actions
- Prepare periodic MI, dashboards, and reporting packs summarizing review results, error trends, root causes, and remediation status
- Support calibration exercises and contribute to consistency in QA assessment methodology
- Perform ad hoc reviews, deep dives, and targeted testing on key AML risk areas
- Collaborate with operations, AML compliance, risk, and relevant stakeholders to clarify findings and support process improvements
- Maintain quality assurance records, working papers, and evidence in a complete and audit ready manner
- Support in the development of AML quality testing methodology
- Support updates to QA checklists, testing scripts, review templates, and methodology documents
- Support the regulatory compliance/assurance team in conducting thematic reviews and other regulatory compliance related activities
- Support regulatory reporting submissions by coordinating inputs and assisting in preparation and review of regulatory returns
Requirements
- Minimum of 5 years’ experience in AML, financial crime compliance, transaction monitoring, sanctions screening, customer due diligence, investigations, quality assurance, audit, or risk management within banking, fintech, payments, or financial services
- Good understanding of AML/CFT regulations, sanctions requirements, internal control frameworks, and investigation/documentation standards
- Experience in drafting review observations, quality assurance feedback, management reporting, and remediation tracking
- Strong analytical, communication, and stakeholder management skills
- Proficiency in Excel, MIS reporting, and data analysis
- Ability to work independently, apply sound judgement, manage competing priorities, and escalate issues appropriately
Full Job Posting
Job Description
- Assistant Manager, Quality Assurance & Regulatory Compliance
Responsibilities
- Support the execution of the AML Quality Control/Assurance plan through independent review of transaction monitoring, sanctions screening, customer due diligence, alert handling, and onboarding activities.
- Identify process inefficiencies, control gaps, recurring errors, and training needs arising from quality assurance reviews.
- Track remediation actions agreed with stakeholders, follow up on issue closure, support validation of corrective actions.
- Prepare periodic MI, dashboards, and reporting packs summarizing review results, error trends, root causes, and remediation status.
- Support calibration exercises and contribute to consistency in QA assessment methodology.
- Perform ad hoc reviews, deep dives, and targeted testing on key AML risk areas.
- Collaborate with operations, AML compliance, risk, and relevant stakeholders.
- Maintain quality assurance records, working papers, and evidence in a complete and audit ready manner.
- Support in the development of AML quality testing methodology.
- Support updates to QA checklists, testing scripts, review templates, and methodology documents.
- Support the regulatory compliance/assurance team in conducting thematic reviews.
- Support regulatory reporting submissions.
Qualifications
- Minimum of 5 years’ experience in AML, financial crime compliance, transaction monitoring, sanctions screening, customer due diligence, investigations, quality assurance, audit, or risk management within banking, fintech, payments, or financial services.
- Good understanding of AML/CFT regulations, sanctions requirements, internal control frameworks, and investigation/documentation standards.
- Experience in drafting review observations, quality assurance feedback, management reporting, and remediation tracking.
- Strong analytical, communication, and stakeholder management skills.
- Proficiency in Excel, MIS reporting, and data analysis.
- Ability to work independently, apply sound judgement, manage competing priorities, and escalate issues appropriately.
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