Assistant Manager - Human Resources

Job Summary

Education and Experience

• Option one is a high school diploma or GED plus 2 years of experience in human resources, management operations, or a related professional area.
• Option two is a 2-year degree in Human Resources, Business Administration, or a related major with no work experience required.

Recruitment and Hiring

• Assist with interviewing and hiring Human Resources team members.
• Maintain contact with external recruitment sources.
• Attend job fairs and document outreach efforts.
• Network with local organizations to source candidates.
• Monitor candidate identification and selection and perform quality control.

Benefits and Claims

• Respond to unemployment claims and review provider reports for accuracy.
• Assist with unemployment claim activity reports.
• Attend unemployment hearings and ensure the property is properly represented when needed.

Employee Development

• Assist with departmental orientation and new-hire training.
• Ensure employees are cross-trained to support daily operations.
• Coordinate and facilitate new-hire orientation.
• Track attendance by new hires and participation by the leadership team in training programs.

Employee Relations

• Maintain effective employee communication channels and support property-wide meetings.
• Review progressive discipline documentation for accuracy, consistency, and supporting records.
• Use an open-door approach to acknowledge employee concerns promptly.
• Refer employee issues to the Department Manager or escalate them to senior HR leadership.
• Partner with Loss Prevention on employee accident investigations.
• Communicate performance expectations according to job descriptions.

Legal and Compliance Practices

• Maintain secure employment paperwork, performance management records, and compensation documentation.
• Support procedures for accessing, reviewing, and auditing employee files and complying with the Privacy Act.
• Maintain medical records in separate, secure, and confidential files.
• Facilitate applicable drug testing processes.
• Communicate property rules, safety, security, accident reporting, and hygiene requirements.
• Support claims reviews and Workers’ Compensation claims management.

Employer and Brand Information