Assistant Housekeeping Manager
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Key skills for this role
About the Role
Radisson Hotel Group seeks an Assistant Housekeeping Manager to oversee housekeeping operations, maintain quality standards, and lead the team. The role requires 4-6 years of hotel housekeeping experience with at least 2 years in a supervisory role.
Key Skills for This Role
Responsibilities
- Assist with overseeing Housekeeping operations
- Operate within departmental budgets through effective stock and cost controls and well managed schedules
- Support departmental targets and objectives, work schedules, budgets, policies and procedures
- Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork
- Ensure team members have an up to date knowledge of all room categories and amenities
- Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas
- Ensure staffing levels cover business demands
- Ensure ongoing training to support the Housekeeping Manager
Requirements
- Minimum 4–6 years of experience in hotel housekeeping operations
- At least 2 years in a supervisory or assistant managerial role
- Strong knowledge of housekeeping standards, hygiene, and safety procedures
- Hands on experience with linen, uniform, and inventory management
- Proficient in hotel systems (Opera or similar PMS preferred) and basic MS Office
- Good command of spoken and written English; additional languages an advantage
Full Job Posting
Job Description
- As the Assistant Housekeeping Manager you bring an unparalleled commitment to excellence, a detail driven approach and a genuine passion for maintaining an impeccable guest experience to our dynamic Housekeeping Team.
Key Responsibilities
- Assists with overseeing Housekeeping operations.
- Operate within departmental budgets through effective stock and cost controls and well managed schedules.
- Support departmental targets and objectives, work schedules, budgets, policies and procedures.
- Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork.
- Ensure team members have an up to date knowledge of all room categories and amenities.
- Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
- Ensure staffing levels cover business demands.
- Ensure ongoing training to support the Housekeeping Manager.
- Ensure communication meetings are conducted and post meeting minutes generated.
- Manage staff performance issues in compliance with company policies and procedures.
- Assist other departments wherever necessary.
- Support managing, training and developing the team.
Qualifications
- Minimum 4–6 years of experience in hotel housekeeping operations, with at least 2 years in a supervisory or assistant managerial role
- Strong knowledge of housekeeping standards, hygiene, and safety procedures across guest rooms, public areas, back of house, and F&B outlets
- Demonstrated ability to manage high volume operations, ensuring consistent quality during peak occupancy
- Experience in overseeing room attendants, public area teams, and F&B cleaning teams
- Strong skills in room inspections, public area inspections, and quality audits
- Hands on experience with linen, uniform, and inventory management in a large operation
- Ability to support manpower planning, duty rosters, and productivity control for large teams
- Experience assisting with training, onboarding, coaching, and performance management
- Strong leadership, communication, and coordination skills across departments
- Ability to work under pressure, meet deadlines, and maintain standards in a fast paced environment
- Proficient in hotel systems (Opera or similar PMS preferred) and basic MS Office
- Good command of spoken and written English; additional languages are an advantage
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