Assistant Housekeeping Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Pullman Doha (Accor) seeks an Assistant Housekeeping Manager to ensure the highest standards of cleanliness and guest satisfaction. The role involves managing daily housekeeping operations, inspecting rooms and public areas, training staff, and coordinating with other departments.
Key Skills for This Role
Responsibilities
- Assist in managing daily housekeeping operations, including staff scheduling and task allocation.
- Conduct regular inspections of guest rooms, public areas, and back of house spaces to maintain cleanliness standards.
- Coordinate with other departments to ensure smooth operations and prompt resolution of guest requests.
- Oversee inventory management of cleaning supplies and linens.
- Train and mentor housekeeping staff on proper cleaning techniques and customer service standards.
- Implement and maintain health and safety protocols in line with local regulations and company policies.
- Assist in developing and implementing strategies to improve operational efficiency and guest satisfaction.
- Handle guest complaints and feedback professionally and efficiently.
- Participate in budget planning and cost control measures for the housekeeping department.
- Support the Executive Housekeeper in administrative tasks and reporting.
Requirements
- Proven experience in housekeeping management, preferably in a luxury hotel or resort setting
- Strong organizational and leadership skills with the ability to manage and motivate a diverse team
- Excellent communication skills in English, both verbal and written
- Proficiency in hospitality management software and MS Office suite
- In depth knowledge of housekeeping operations, cleaning techniques, and quality standards
- Understanding of inventory management and cost control principles
- Familiarity with health and safety regulations in the hospitality industry
- Strong problem solving skills and ability to make decisions under pressure
- Customer focused mindset with a commitment to delivering exceptional guest experiences
- Ability to work flexible hours, including weekends and holidays
Full Job Posting
Company Description
- Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.
- Join a hotel that is a member of the Accor network, with over 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations.
Job Description
- Assist in managing daily housekeeping operations, including staff scheduling and task allocation.
- Conduct regular inspections of guest rooms, public areas, and back of house spaces to maintain cleanliness standards.
- Coordinate with other departments to ensure smooth operations and prompt resolution of guest requests.
- Oversee inventory management of cleaning supplies and linens.
- Train and mentor housekeeping staff on proper cleaning techniques and customer service standards.
- Implement and maintain health and safety protocols in line with local regulations and company policies.
- Assist in developing and implementing strategies to improve operational efficiency and guest satisfaction.
- Handle guest complaints and feedback professionally and efficiently.
- Participate in budget planning and cost control measures for the housekeeping department.
- Support the Executive Housekeeper in administrative tasks and reporting.
Qualifications
- Proven experience in housekeeping management, preferably in a luxury hotel or resort setting.
- Strong organizational and leadership skills with the ability to manage and motivate a diverse team.
- Excellent communication skills in English, both verbal and written.
- Proficiency in hospitality management software and MS Office suite.
- In depth knowledge of housekeeping operations, cleaning techniques, and quality standards.
- Understanding of inventory management and cost control principles.
- Familiarity with health and safety regulations in the hospitality industry.
- Strong problem solving skills and ability to make decisions under pressure.
- Customer focused mindset with a commitment to delivering exceptional guest experiences.
- Ability to work flexible hours, including weekends and holidays.
- Multilingual abilities.
Additional Information
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
- By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Accor
Assistant Manager, Employee Accommodation
Doha, QAT
Accor is hiring an Assistant Manager for employee accommodation at Rixos Gulf Hotel Doha. The role ensures safe, clean, and efficiently managed housing facilities, coordinating services, managing inventories, and support
Marketing Assistant
Dubai, UAE
Accor's QE2 hotel in Dubai is looking for a Marketing Assistant to support the Marketing Manager in administration, social media, and communications. The role involves coordinating with suppliers, maintaining databases,
Laundry Attendant
Doha, QAT
Accor is hiring a Laundry Attendant for La Cigale Hotel in Doha to sort, fold, and distribute linen and towels. The role requires attention to detail and adherence to health and safety standards. Previous luxury hotel ho
Sales Manager (Corporate)
Doha, QAT
Accor seeks a Sales Manager (Corporate) for Rixos Gulf Hotel Doha to drive corporate business revenue by securing new accounts and retaining existing clients. The role requires developing sales strategies, managing a rob
Marketing Assistant
Dubai, UAE
Accor's QE2 hotel seeks a Marketing Assistant to support administration, social media, and PR activities. Responsibilities include coordinating print production, managing media databases, responding to social media queri
Sr. Chef de Partie
Dubai, UAE
Accor is hiring a Senior Chef de Partie to join their culinary team in Dubai. The role involves organizing mise-en-place, supervising Demi Chefs and Commis Chefs, maintaining food quality and safety standards, and assist
Reservation Supervisor - Arabic Speaking
Doha, QAT
Rixos Gulf Hotel Doha seeks a Reservations Supervisor to oversee daily reservation operations, ensure quality and compliance, train staff, and manage VIP arrivals. Candidates need at least one year of experience in a sim
Executive Assistant Manager (EAM)
Sharjah, UAE
Accor seeks an Executive Assistant Manager to support the General Manager at ibis Styles Sharjah. You will oversee daily hotel operations, drive guest satisfaction, and ensure financial performance. Requires a degree in
Assistant Manager, Employee Accommodation
Doha, QAT
Marketing Assistant
Dubai, UAE
Laundry Attendant
Doha, QAT
Sales Manager (Corporate)
Doha, QAT
Marketing Assistant
Dubai, UAE
Sr. Chef de Partie
Dubai, UAE
Reservation Supervisor - Arabic Speaking
Doha, QAT
Executive Assistant Manager (EAM)
Sharjah, UAE