Assistant General Manager - Conservatory Food Hall

Overview

• The primary duties and responsibilities of this role are:
• Direct daily shifts in accordance with established Standard Operating Procedures (SOPs) to ensure readiness and consistency.
• Assist in managing budgets, cost control, labor scheduling, inventory oversight, and cash handling procedures.
• Contribute to the development and execution of business strategies and promotional initiatives aimed at maximizing revenue, seat utilization, and overall productivity.
• Coordinate with culinary leadership to ensure menu availability, address dietary requirements, and manage pacing and specials.
• Supervise reservations, waitlists, and floor plans to optimize guest flow and table turnover.
• Prepare and present daily operational reports, escalating issues, and recommending solutions to the General Manager.
• Support administrative functions including timekeeping approvals, petty cash reconciliation, incident documentation, and stock counts.
• Provide daily supervision, guidance, and coaching to supervisors and service staff to achieve departmental objectives.
• Monitor market trends and provide insights to inform menu development, pricing strategies, and staffing adjustments.
• Contribute innovative ideas to enhance the restaurant s brand image and guest appeal.
• Represent the restaurant and company positively in interactions with employees, managers, and external partners.
• Lead daily briefings to communicate operational priorities and service expectations.
• Participate in recruitment, candidate screening, and onboarding processes.