Assistant Director of Food & Beverage
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Key skills for this role
About the Role
ENNISMORE is seeking an Assistant Director of Food & Beverage to lead the F&B division in a luxury lifestyle hotel in Dubai. The role oversees daily operations of restaurants, bars, banqueting, and in-room dining, driving revenue growth and guest satisfaction.
Key Skills for This Role
Responsibilities
- Lead the overall Food & Beverage division, overseeing daily operations of restaurants, bars, lounges, in room dining, pool venues, and banqueting.
- Drive operational excellence and ensure exceptional guest experiences consistent with luxury lifestyle hospitality standards.
- Develop and execute departmental business strategy to achieve revenue growth, profitability, and guest satisfaction targets.
- Manage departmental financial performance including budgeting, forecasting, P&L analysis, and cost control.
- Lead, coach, and develop Outlet Managers and departmental leaders.
- Collaborate with Executive Chef and Beverage leadership to develop innovative menus and beverage programs.
- Oversee recruitment, onboarding, training, and employee engagement initiatives.
- Drive guest satisfaction by managing VIP experiences and handling guest feedback.
- Monitor outlet performance through KPIs, financial reports, and operational audits.
- Ensure compliance with HACCP, Dubai Municipality regulations, and company operating standards.
Requirements
- Experience in leading Food & Beverage operations in a luxury hospitality environment.
- Strong financial management skills including budgeting, forecasting, and P&L analysis.
- Proven ability to develop and execute business strategies for revenue growth.
- Experience in managing VIP experiences and guest feedback.
- Knowledge of HACCP, Dubai Municipality regulations, and health and safety standards.
- Strong leadership and team development skills.
Full Job Posting
Key Responsibilities
- Lead the overall Food & Beverage division, overseeing daily operations of restaurants, bars, lounges, in room dining, pool venues, and banqueting operations.
- Drive operational excellence by ensuring exceptional guest experiences consistent with luxury lifestyle hospitality standards.
- Develop and execute the departmental business strategy to achieve revenue growth, profitability, and guest satisfaction targets.
- Manage departmental financial performance, including budgeting, forecasting, P&L analysis, labor costs, payroll, food and beverage costs, and expense control.
- Lead, coach, and develop Outlet Managers and departmental leaders through performance management, succession planning, and talent development.
- Ensure consistent delivery of luxury service standards through regular operational reviews, quality audits, and leadership presence across all venues.
- Collaborate with the Executive Chef and Beverage leadership to develop innovative menus, beverage programs, seasonal promotions, and lifestyle experiences.
- Oversee recruitment, onboarding, training, and employee engagement initiatives to build high performing teams.
- Drive guest satisfaction by actively managing VIP experiences, handling guest feedback, and implementing effective service recovery strategies.
- Monitor outlet performance through KPIs, financial reports, guest satisfaction metrics, and operational audits to identify opportunities for improvement.
- Implement revenue optimization initiatives including menu engineering, upselling programs, promotions, and outlet activations.
- Ensure compliance with HACCP, Dubai Municipality regulations, health and safety requirements, and company operating standards.
Additional Responsibilities
- Manage inventory control, procurement processes, supplier relationships, and cost optimization.
- Work closely with Sales, Marketing, Revenue Management, and Events teams to maximize revenues.
- Oversee planning and execution of high profile events, private functions, luxury brand collaborations, and seasonal activations.
- Foster a culture of innovation, accountability, teamwork, and continuous improvement.
- Prepare and present monthly business reviews, financial reports, and operational action plans to the Executive Committee.
- Build strong relationships with guests, partners, and stakeholders to strengthen the hotel's reputation.
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