Assistant Cafe Manager
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Key skills for this role
About the Role
Ritual Cafe is seeking an Assistant Manager for their coffee shop in Al Ain. The role supports the Cafe Manager in daily operations, team leadership, guest relations, and financial tasks.
Key Skills for This Role
Responsibilities
- Assist in overseeing daily restaurant operations to ensure smooth and efficient service
- Maintain high standards of food quality, presentation, and customer service
- Coordinate workflow between kitchen and service teams
- Help maintain cleanliness, ambiance, and operational excellence
- Assist in recruiting, training, supervising, and evaluating restaurant staff
- Help prepare staff schedules and monitor labor costs
- Ensure consistent and exceptional customer service; address guest concerns
- Assist in budgeting, cost control, and profitability analysis
- Monitor daily sales, expenses, and inventory
- Ensure adherence to health, safety, and sanitation regulations
Requirements
- Minimum 2–4 years of experience in a café or coffee shop, preferably in a supervisory or managerial role
- Strong leadership and team management abilities
- Excellent communication and customer service skills
- Solid understanding of café/restaurant operations
- Ability to work effectively in a fast paced environment
- Strong problem solving and decision making skills
- Flexibility to work shifts, weekends, and holidays
- Immediate joiners; willing to relocate to Al Ain
Full Job Posting
Job Summary
- The Assistant Manager supports the Café Manager in overseeing daily operations of the coffee shop, ensuring excellent guest experiences, maintaining high service and quality standards, and assisting in achieving financial objectives.
Key Responsibilities
- Assist in overseeing daily restaurant operations to ensure smooth and efficient service
- Maintain high standards of food quality, presentation, and customer service
- Coordinate workflow between kitchen and service teams
- Help maintain cleanliness, ambiance, and operational excellence throughout the restaurant
- Support implementation and adherence to standard operating procedures
- Assist in recruiting, training, supervising, and evaluating restaurant staff
- Help prepare staff schedules and monitor labor costs
- Provide coaching, guidance, and performance feedback to team members
- Promote teamwork and maintain a positive work environment
- Ensure consistent and exceptional customer service
- Address guest concerns promptly and professionally
- Assist in budgeting, cost control, and profitability analysis
Requirements & Qualifications
- Minimum 2–4 years of experience in a café or coffee shop, preferably in a supervisory or managerial role
- Strong leadership and team management abilities
- Excellent communication and customer service skills
- Solid understanding of café/restaurant operations
- Ability to work effectively in a fast paced environment
- Strong problem solving and decision making skills
- Professional appearance and positive attitude
- Flexibility to work shifts, weekends, and holidays
- Immediate joiners; willing to relocate to Al Ain
Compensation
- Pay: Up to AED 5,500 per month
Work Location
- Work Location: In person
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