Assistant Butler
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Key skills for this role
Role Overview
Raffles Doha is hiring an Assistant Butler for its luxury hospitality operation in Lusail.
The role provides discreet, refined, and anticipatory service throughout each guest's stay.
The Assistant Butler works closely with the Butler and multiple hotel departments to create an effortless guest experience.
Key Skills for This Role
Full Job Posting
Role Overview
Raffles Doha is hiring an Assistant Butler for its luxury hospitality operation in Lusail.
The role provides discreet, refined, and anticipatory service throughout each guest's stay.
The Assistant Butler works closely with the Butler and multiple hotel departments to create an effortless guest experience.
Key Responsibilities
- Welcome guests and assist with personalized check-in and check-out experiences.
- Handle luggage, packing and unpacking, valet services, and in-room requests.
- Prepare guest rooms and suites according to VIP standards and guest preferences.
- Coordinate with Housekeeping, Concierge, Spa, and Food & Beverage teams.
- Maintain accurate guest profiles, preferences, and special requests.
- Conduct room inspections before arrivals and after departures.
- Manage laundry, pressing, shoe-shining, minibar replenishment, and guest amenities.
- Respond promptly and professionally to guest requests while maintaining confidentiality.
- Support the Butler with VIP and long-stay guest experiences.
- Maintain luxury hospitality standards, impeccable grooming, and professional etiquette.
Qualifications
- Previous experience in a luxury hotel, resort, or guest-facing hospitality role is required.
- Excellent communication and interpersonal skills are required.
- Strong attention to detail and the ability to anticipate guest needs are required.
- Professional appearance, discretion, and cultural awareness are required.
- Fluency in English is required.
- The role requires flexible shifts, including weekends and public holidays.
- Familiarity with Forbes Five-Star or similar luxury hospitality standards is preferred.
- Additional languages are an advantage.
Application Process
- Applicants must complete the partner AssessFirst profile and questionnaire as part of the candidacy process.
About Raffles Doha
Raffles Doha is a luxury hotel located within Katara Towers in Lusail.
The property emphasizes personalized service, cultural enrichment, discretion, and thoughtfully curated guest journeys.
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