Assistant Accommodation Manager
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Key skills for this role
About the Role
Rixos Gulf Hotel Doha seeks an Assistant Accommodation Manager to oversee employee housing facilities. The role ensures safe, clean, and efficient accommodations, coordinating services and managing inventories.
Key Skills for This Role
Responsibilities
- Assist in daily management of employee accommodation, ensuring facilities are clean, well maintained, and compliant with health and safety standards
- Support in planning and monitoring room assignments, maintaining accurate records of occupancy
- Report maintenance issues and coordinate with Engineering or Maintenance team for timely repairs
- Monitor accommodation related inventory including furniture, appliances, and supplies
- Act as point of contact for employees regarding accommodation issues and provide solutions
- Conduct regular checks of rooms and communal areas for cleanliness, safety, and proper function
- Assist in implementing health and safety protocols and report hazards
- Maintain accurate records of resident details, maintenance requests, and operational logs
- Ensure employees adhere to accommodation policies and procedures
- Liaise with external service providers for cleaning, pest control, etc.
Requirements
- High School diploma or equivalent; additional qualifications in Facilities Management, Hospitality, or Administration are a plus
- 8 to 10 years relevant experience in accommodation services, facilities management, or administration
- Previous experience in hospitality industry preferred
- Strong organizational and time management skills
- Proficiency in Microsoft Office Suite
- Good interpersonal and communication skills
- Basic knowledge of health, safety, and hygiene standards
Full Job Posting
Job Description
- Rixos Gulf Hotel Doha is seeking a detail oriented and service driven Assistant Manager, Team Member Accommodation to support day to day operations of employee housing facilities.
- This role ensures that employee accommodations are safe, clean, and efficiently managed, contributing to overall well being and satisfaction of team members.
Accommodation Operations
- Assist in daily management of employee accommodation, ensuring facilities are clean, well maintained, and comply with health and safety standards.
- Support in planning and monitoring room assignments, ensuring accurate records of occupancy and availability.
- Report maintenance issues promptly and coordinate with Engineering or Maintenance team for timely repairs and preventive upkeep.
- Monitor accommodation related inventory, including furniture, appliances, and supplies. Ensure proper documentation and upkeep of assets.
- Act as point of contact for employees regarding accommodation issues, concerns, or requests. Provide solutions and escalate when necessary.
- Conduct regular checks of rooms and communal areas to ensure cleanliness, safety, and proper function.
- Assist in implementing health and safety protocols within accommodation areas and report any hazards or non compliance issues.
- Maintain accurate records of resident details, maintenance requests, and other operational logs. Assist in preparing reports for management.
- Ensure that employees adhere to accommodation policies and procedures. Support in communicating rules and addressing violations.
- Liaise with external service providers (e.g., cleaning, pest control) to ensure timely and effective service delivery.
Qualifications
- High School diploma or equivalent; additional qualifications in Facilities Management, Hospitality, or Administration are a plus.
- Previous experience in accommodation services, facilities management, or administration, preferably within the hospitality industry.
- Strong organizational and time management skills with attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with inventory or facility management systems is advantageous.
- Good interpersonal and communication skills, with a customer service mindset.
- Ability to handle multiple tasks, prioritize effectively, and work in a fast paced environment.
- Basic knowledge of health, safety, and hygiene standards.
- High level of integrity and professionalism in handling employee matters.
- Problem solving abilities and initiative in managing tasks.
- 8 to 10 years relevant experience.
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