Arabic‑speaking Branch Manager - Specialty Coffee Shop & Restaurant
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Key skills for this role
About the Role
HUNDRED GROUP seeks an Arabic-speaking Branch Manager for a specialty coffee shop and restaurant in Doha. You will oversee daily operations, lead staff, ensure compliance with health and safety regulations, and manage P&L.
Key Skills for This Role
Responsibilities
- Oversee daily branch operations to ensure smooth, efficient, and high quality service
- Lead, train, and motivate staff to deliver premium customer experience
- Manage staff scheduling, attendance, performance, and discipline
- Ensure full compliance with health & safety, food safety, and Qatar Municipality regulations
- Monitor and control P&L, wastage, inventory variances, and operational costs
- Manage ordering, stock levels, and accurate forecasting based on sales trends
- Achieve branch KPIs including sales targets, customer satisfaction, and operational efficiency
- Handle customer concerns professionally and ensure guest satisfaction
- Maintain brand standards in ambiance, cleanliness, product quality, and service excellence
- Prepare daily, weekly, and monthly operational and financial reports
- Coordinate with Operations, HR, and Procurement for smooth branch performance
Requirements
- Arabic speaker (mandatory)
- Minimum 3 years of managerial experience in specialty coffee shops, restaurants, or upscale F&B operations
- Strong leadership and team management skills
- Proven experience in customer service excellence, health & safety compliance, food safety standards, staff scheduling, P&L management, wastage & variance control, ordering, inventory, forecasting, and KPI performance management
- Ability to work in a fast paced, multi branch environment
- Strong communication, problem solving, and decision making skills
- Must be currently in Qatar or willing to relocate
Full Job Posting
Minimum Requirements
- Arabic speaker (mandatory).
- Minimum 3 years of managerial experience in specialty coffee shops, restaurants, or upscale F&B operations.
- Strong leadership and team management skills.
- Proven experience in: customer service excellence, health & safety compliance, food safety standards, staff scheduling & manpower planning, P&L management, wastage & variance control, ordering, inventory, and forecasting, KPI performance management.
- Ability to work in a fast paced, multi branch environment.
- Strong communication, problem solving, and decision making skills.
- Must be currently in Qatar or willing to relocate.
Key Responsibilities
- Oversee daily branch operations to ensure smooth, efficient, and high quality service.
- Lead, train, and motivate staff to deliver premium customer experience.
- Manage staff scheduling, attendance, performance, and discipline.
- Ensure full compliance with health & safety, food safety, and Qatar Municipality regulations.
- Monitor and control P&L, wastage, inventory variances, and operational costs.
- Manage ordering, stock levels, and accurate forecasting based on sales trends.
- Achieve branch KPIs including sales targets, customer satisfaction, and operational efficiency.
- Handle customer concerns professionally and ensure guest satisfaction.
- Maintain brand standards in ambiance, cleanliness, product quality, and service excellence.
- Prepare daily, weekly, and monthly operational and financial reports.
- Coordinate with Operations, HR, and Procurement for smooth branch performance.
Work Location
- In person
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