Applications Engineer

Company Overview: Pivotal Systems is a leading innovator in the semiconductor industry, dedicated to providing solutions in gas delivery systems, mass flow control, and semiconductor manufacturing processes.

We are seeking a skilled Applications Development Engineer to join our dynamic team and contribute to the development and optimization of our advanced technologies.

Position Overview: We are looking for a talented and motivated Applications Development Engineer with a technical background in gas delivery systems, mass flow controllers, pressure controllers, and semiconductor process equipment.

The ideal candidate will have 2-5 years of experience in semiconductor capital equipment hardware engineering or related fields, and a strong understanding of semiconductor manufacturing processes.

The candidate has the experience in customer’s support.

• Technical Support: Provide technical support for gas delivery systems, mass flow controllers, and pressure controllers used in semiconductor manufacturing. Address customer inquiries, troubleshoot issues, and offer solutions to ensure optimal system performance.
• Application Engineering: Develop and refine application-specific solutions for semiconductor manufacturing processes, focusing on enhancing efficiency, accuracy, and reliability. Provide the support to sales team to work at the Lab or customer sites on the products installation, calibration and troubleshooting. Work closely with customers to understand their needs and provide tailored solutions.
• Process Optimization: Collaborate with the engineering team to optimize semiconductor processes and equipment. Analyze performance data, identify areas for improvement, and implement changes to enhance system performance and reliability.
• Documentation: Create and maintain comprehensive technical documentation, including application notes, user manuals, and standard operating procedures. Ensure all documentation is accurate and up-to-date.
• Customer Interaction: Engage with customers to provide technical consultations, conduct product demonstrations, and deliver training sessions on system operation and maintenance. Foster strong customer relationships and act as a liaison between the customer and internal teams.