Quality Manager

The Quality Manager is a key leader within Pivotal Systems' quality organization, reporting to the Director of Quality, and plays a central role in advancing Fremont's quality capabilities while driving the development, standardization, and unification of quality processes across Pivotal's global sites (Malaysia, Korea) as the company scales to support major semiconductor customers and prepares for increased site audit activity. This is a hands-on, process-focused leadership role: the Quality Manager partners closely with engineering, production, and site teams to evolve and strengthen quality systems, champion Fremont's practices across the organization, and mentor quality engineering staff in doing the same.

• Lead Fremont's quality function as a model for the broader organization — strengthening internal processes, document control, and team capability to support multi-site growth.
• Own and administer Pivotal's document control system — ensure procedures, work instructions, and controlled documents remain current, properly reviewed, and retired when obsolete, across all sites. Evaluate and implement tooling (eQMS platform) to support scalable, auditable version control across multiple locations.
• Partner with quality engineers at Pivotal's global facilities to assess site-specific QMS practices, and drive unification of site QMS practices into a single, coherent global quality system — aligning best practices across sites while adapting to each site's operational reality.
• Lead and mentor Fremont-based quality engineering staff; help develop team members' skills in process design, root cause investigation, and quality system ownership.
• Lead supplier quality program initiatives — documentation of customer POR, supplier qualifications, supplier audits, and incoming inspection/lot inspection policy.
• Actively participate in Change Control Board (CCB) reviews, ensuring risk assessment and impact evaluation on quality systems.
• Serve as a key point of contact for major customer quality interactions, including status reviews, escalations, and corrective action follow-up — representing Pivotal's quality organization credibly and professionally in customer-facing settings.