AI Engineer: DevOps & Application Support

Essential Responsibilities:

Open Web UI Lifecycle & Environment Management: Maintain our in-house fork for Open Web UI. Pull and test the latest community updates and manage deployments across our Dev and Prod environments (supporting ~2,500 active users in Prod).

Support, Triage & Operations: Own the end-to-end technical support lifecycle for Open Web UI. This includes infrastructure troubleshooting, monitoring, triaging user-reported bugs, and coordinating issue resolution.

AI Platform Development: contribute directly to the development of our broader AI Platform, writing code and collaborating with senior engineers.

Continuous Integration & Delivery (CI/CD): Maintain and optimize pipelines to automate the build, testing, and deployment of updates to our managed applications.

Collaboration & Agile Practices: Work closely with the AI Platform engineering team. Actively participate in Agile ceremonies, including daily stand-ups, sprint planning, and retrospectives.

Minimum Qualifications:

Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field (or equivalent hands-on experience)

3 years of experience in software engineering, systems administration, DevOps, or technical support

Version Control Proficiency: Practical experience using Git/GitHub, including managing branches, merging, and handling forks of open-source projects

Containerization Basics: Basic understanding of Docker and deploying containerized applications

Multi-Environment Management: Familiarity with deploying applications across separate lifecycles (Dev, QA, Prod)

Strong Troubleshooting Skills: Excellent analytical skills with a passion for triaging infrastructure issues and resolving user support requests

Communication & Collaboration: Strong interpersonal skills to interface directly with internal users and collaborate effectively within an Agile team

Preferred Qualifications:

Basic scripting or programming skills (e.g., Python, Bash, JavaScript/Node.js)

Exposure to cloud platforms such as AWS or Google Cloud

Understanding of basic networking, security concepts, and database management (SQL/NoSQL)

Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Splunk) to track application health

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities. This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices. By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to ask.recruiting@geappliances.com