AI Automation Manager
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Key skills for this role
About the Role
Tipalti is building an AI-native ops division and seeks an AI Automation Manager to design and ship automations, agent configurations, and AI-powered workflows. You will partner with ops leaders to scope and prioritize automation opportunities, deploy production-grade solutions, and define best practices.
Key Skills for This Role
Responsibilities
- Partner with ops leaders and change partners to scope and prioritize automation opportunities.
- Design and build AI powered workflows and agent configurations that reduce manual effort and improve consistency at scale.
- Think across functions and break down silos. The best solutions often live at the intersection of teams.
- Deploy, test, and iterate on what you build, defining success metrics, measuring impact, and maintaining visibility through dashboards and reporting.
- Evaluate agent output quality in production, identify failure modes, and drive improvement cycles.
- Define and continuously refine best practices for how AI tooling is built and deployed within the ops division.
- Stay ahead of the tooling landscape and bring new approaches, frameworks, and capabilities to the team.
Requirements
- 3–5 years in a technical or operations role with hands on experience building workflow automations and process improvements.
- Demonstrated ability to ship production grade automations, not just prototypes.
- Strong understanding of business operations and processes, with the ability to build for how people actually work.
- Comfortable working with data. You can define what to measure, build the visibility to track it, and use what you find to drive decisions.
Full Job Posting
Position Summary
- We're building an AI native ops division, and this role sits at the center of that work.
- You design and ship the automations, agent configurations, and AI powered workflows that make our ops teams faster, more consistent, and less dependent on manual effort.
- You own the build, from scoping and prioritizing the right solution to deploying something that actually works in production.
In This Role, You Will Be Responsible For
- Partner with ops leaders and change partners to scope and prioritize automation opportunities.
- Design and build AI powered workflows and agent configurations that reduce manual effort and improve consistency at scale.
- Think across functions and break down silos.
- Deploy, test, and iterate on what you build, defining success metrics, measuring impact, and maintaining visibility into what's working through dashboards and reporting.
- Evaluate agent output quality in production, identify failure modes, and drive improvement cycles based on what you find.
- Define and continuously refine best practices for how AI tooling is built and deployed within the ops division.
- Stay ahead of the tooling landscape and bring new approaches, frameworks, and capabilities to the team before we're behind.
About You
- 3–5 years in a technical or operations role with hands on experience building workflow automations and process improvements.
- Direct experience with AI tools, prompt engineering, or agent configuration is a strong plus.
- Demonstrated ability to ship production grade automations, not just prototypes.
- Strong understanding of business operations and processes.
- Comfortable working with data.
- (Preferred) Fintech or SaaS operations experience; hands on familiarity with agent frameworks and workflow automation tooling.
Our Benefits Package Includes
- Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
- Competitive salary and equity
- Matching RRSP
- Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
- Maternity, Paternity and Fertility Treatment benefits
- 15 days of PTO
- Subsidized lunch on office days
- Fresh fruit, snacks & drinks in office
- Dog friendly office
- Conveniently located close to transit
- Phone/internet allowance
- Regular company wide social events
Base Salary Range
- CAD 88,000 CAD 111,000 CAD annually.
- Target bonus is 10% of base salary.
- Expected Total Compensation: CAD 96,800 CAD 122,100 CAD annually (includes base salary plus target bonus/commission).
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