AI Automation Manager
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Key skills for this role
About the Role
Tipalti is building an AI-native ops division and seeks an AI Automation Manager to design and deploy AI-powered workflows and agent configurations. You will partner with ops leaders, build automations, and measure impact.
Key Skills for This Role
Responsibilities
- Partner with ops leaders and change partners to scope and prioritize automation opportunities.
- Design and build AI powered workflows and agent configurations that reduce manual effort and improve consistency.
- Think across functions and break down silos to find the best solutions.
- Deploy, test, and iterate on automations, defining success metrics and measuring impact.
- Evaluate agent output quality in production and drive improvement cycles.
- Define and continuously refine best practices for AI tooling within the ops division.
Requirements
- 3–5 years in a technical or operations role with hands on experience building workflow automations and process improvements.
- Direct experience with AI tools, prompt engineering, or agent configuration is a strong plus.
- Demonstrated ability to ship production grade automations.
- Strong understanding of business operations and processes.
- Comfortable working with data; ability to define metrics and build dashboards.
Full Job Posting
Position Summary
- We're building an AI native ops division, and this role sits at the center of that work. You design and ship the automations, agent configurations, and AI powered workflows that make our ops teams faster, more consistent, and less dependent on manual effort.
In this role, you will be responsible for:
- Partner with ops leaders and change partners to scope and prioritize automation opportunities.
- Design and build AI powered workflows and agent configurations that reduce manual effort and improve consistency at scale.
- Think across functions and break down silos.
- Deploy, test, and iterate on what you build, defining success metrics, measuring impact, and maintaining visibility through dashboards.
- Evaluate agent output quality in production, identify failure modes, and drive improvement cycles.
- Define and continuously refine best practices for how AI tooling is built and deployed within the ops division.
- Stay ahead of the tooling landscape and bring new approaches, frameworks, and capabilities.
About you
- 3–5 years in a technical or operations role with hands on experience building workflow automations and process improvements.
- Direct experience with AI tools, prompt engineering, or agent configuration is a strong plus.
- Demonstrated ability to ship production grade automations, not just prototypes.
- Strong understanding of business operations and processes.
- Comfortable working with data. You can define what to measure, build the visibility to track it, and use what you find to drive decisions.
- (Preferred) Fintech or SaaS operations experience; hands on familiarity with agent frameworks and workflow automation tooling.
Our benefits package includes:
- Hybrid working model that requires you to be in office Monday, Tuesday, and Thursday
- Competitive salary and equity
- Matching RRSP
- Extended benefits, Employee Assistance Program, life insurance, AD&D, LTD
- Maternity, Paternity and Fertility Treatment benefits
- 15 days of PTO
- Subsidized lunch on office days
- Fresh fruit, snacks & drinks in office
- Dog friendly office
- Conveniently located close to transit
- Phone/internet allowance
- Regular company wide social events
Compensation
- Base Salary Range: CAD 88,000 CAD 111,000 CAD annually.
- Target bonus is 10% of base salary.
- Expected Total Compensation: CAD 96,800 CAD 122,100 CAD annually.
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