greenhouse
Agile Delivery Manager
Upshop
Mississauga, CAN
Manager · 5+ years experience
CAD 120000-130000 / year
Discovered 1 weeks ago
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Responsibilities
- Own and maintain initiative delivery tracking, including scope, milestones, progress, risks, dependencies, decisions, and overall health.
- Create and maintain scorecards or structured tracking views for active strategic work that requires milestone visibility, readiness tracking, or leadership oversight.
- Orchestrate cross-team delivery, ensuring alignment on sequencing, dependencies, milestones, and execution plans.
- Provide delivery visibility and forecasting across PI cycles using data, metrics, Jira, Jira Plans, and eazyBI.
- Support Pre-PI and PI readiness by ensuring teams have clear priorities, groomed work, capacity alignment, dependencies, risks, and realistic commitments.
- Challenge unclear scope, weak readiness, missing dependencies, unrealistic commitments, or ambiguous ownership before they create delivery risk.
- Partner with Product and Engineering leadership to align priorities, clarify tradeoffs, and ensure delivery commitments make sense.
- Manage cross-team dependencies and drive resolution of delivery blockers.
- Communicate initiative status, risks, decisions needed, and progress to stakeholders and leadership.
- Ensure consistent ways of working across teams, including intake paths, issue classification, delivery hygiene, and escalation protocols.
- Push back when process is bypassed, including enhancements without proper intake, production defects outside agreed support flows, incorrect issue types, or unclear ownership.
- Drive follow-through and closure on action items, risks, decisions, and open workstreams.
- Support Inspect & Adapt, retrospectives, sprint reviews, and continuous improvement actions with measurable follow-up.
- Promote collaboration, accountability, and alignment across Product, Engineering, UX, Architecture, Support, and PMO.
Qualifications
- Bachelor’s degree in business administration, management, technology, or related field.
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