AGILE DELIVERY MANAGER
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Key skills for this role
About the Role
Emirates seeks an Agile Delivery Manager to lead scrum teams and manage concurrent high-visibility initiatives using agile/hybrid methods. The role involves facilitating PI planning, coaching teams, managing supplier governance, and driving continuous improvement.
Key Skills for This Role
Responsibilities
- Facilitate key ceremonies such as PI planning and Review, and coach team members to optimize efficiency of the Release Train team
- Blend traditional project management principles with Agile development approach to fit initiatives of all sizes
- Build a trusting and safe environment, using servant leadership to support the team
- Lead supplier engagement and governance, including defining SoWs, monitoring SLAs/KPIs, and managing vendor performance
- Drive Quality and ensure Definition of Done is followed; maintain agile project management tool (e.g. JIRA)
- Assist in team development by holding teams accountable, removing roadblocks, and mentoring team members
- Support Technical Product Manager in managing business expectations and product backlog
- Define and manage a well defined process and champion continuous improvement initiatives
- Assist with cost estimation/sizing exercises and maintain actuals within allocated budget
- Support RFx phases in procurement process and scheduling activities
Requirements
- Degree in Computer Science or equivalent
- Proven leadership and project delivery experience in a matrix organisation with global teams for a large organisation
- Experience in agile delivery within the context of large technology change programmes
- Certified SAFe and PMI ACP with 5+ years of practical application of Scrum Management discipline
- Well versed in tools of software delivery e.g. ServiceNow ITBM, MS Office suite, JIRA, Confluence
- Good architectural knowledge of large scale systems
- Excellent communication skills focusing on core scrum values of openness, honesty and respect
- Hands on leader with strong people skills
Full Job Posting
Job Purpose
- At Emirates IT, we are dedicated to staying ahead of the curve by embracing the latest technologies and strategies to streamline integration processes and enhance infrastructure efficiency.
- Join our Agile Delivery team on a mission to create technology solutions that enhance customer experience and drive revenue growth.
- The Agile Delivery Manager is responsible for planning, leading, organising and motivating scrum teams to achieve high performance and quality delivery.
In This Role You Will
- Facilitate key ceremonies such as PI planning and Review, and play a consultative role to optimize the efficiency of the Release Train team.
- Act as a Champion in blending traditional project management principles and practices with an Agile development approach.
- Build a trusting and safe environment where problems can be raised without fear of blame or retribution.
- Lead supplier engagement and governance, including defining SoWs, monitoring SLAs/KPIs, and managing vendor performance.
- Drive Quality and ensure the Definition of Done (DOD) is being followed; maintain an agile project management tool.
- Assist in team development through holding teams accountable, removing roadblocks, and mentoring team members.
- Supports the Technical Product Manager in managing business expectations and transparency in product backlog and schedule.
- Define and manage a well defined process and champion ongoing process improvement initiatives.
- Assist with the cost estimation / sizing exercise for both near term and future initiatives.
- Together with the Product team, supports the RFx phases in the procurement process.
Qualifications & Requirements
- Degree in Computer Science or equivalent.
- Proven leadership and project delivery experience in a matrix organisation with global teams for a large organisation.
- Experience in agile delivery within the context of a large technology change programmes.
- Certified SAFe and PMI ACP with 5+ Years of practical application of the Scrum Management discipline.
- Well versed in the use of tools of software delivery e.g. ServiceNow ITBM, MS OFFICE suite, JIRA, Confluence etc.
- Good architectural knowledge of large scale systems.
- Ability to effectively communicate specialist information in an understandable format to all stakeholders.
- Excellent communication skills, focusing on core scrum values of openness, honesty and respect.
- Hands on leader with strong people skills.
Salary & Benefits
- Attractive tax free salary.
- Generous travel benefits including discounted flights and hotel stays around the world.
- Excellent leave and healthcare package, transport benefits, life insurance and more.
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