Aftersales Manager
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Key skills for this role
About the Role
HCP Automotive seeks an experienced Aftersales Manager for a high-volume aftersales facility in Riyadh. The role involves managing operations, achieving KPIs, maximizing revenue, and maintaining manufacturer relations.
Key Skills for This Role
Responsibilities
- Provide the highest levels of customer service
- Achievement of KPIs
- Maximise revenue opportunities
- Set annual budgets, operational targets and measure performance through results and KPIs
- Maintain excellent manufacturer relations
- Adopt AI and new technologies for leaner processes
Requirements
- Experience as an Aftersales Manager managing a high volume aftersales centre
- Experience with volume/prestige European or Asian car brands
- Hands on approach to leadership
- Ability to set annual budgets and operational targets
- Two years validity on passport and possession of schooling and higher educational qualifications
Full Job Posting
Role Details
- Our client operates from one of the largest passenger car aftersales facilities in Riyadh with the capacity to simultaneously undertake repairs to over fifty vehicles.
- The group are seeking an experienced Aftersales Manager to provide the highest levels of customer service, achievement of KPIs and maximise revenue opportunities.
Candidate Requirements
- Currently working as an Aftersales Manager managing a high volume aftersales centre preferably in the Middle East (or UK/European applicants) with volume/prestige European or Asian car brands.
- Operating with a hands on approach to leadership, you will instil best practice, set annual budgets, operational targets and measure performance through results and KPIs.
- Ability to navigate daily challenges and maintain excellent manufacturer relations.
- Approach to AI and adoption of new technologies will be paramount.
- Applicants must have two years validity on their passport and be in possession of schooling and higher educational qualifications.
What's on offer
- A highly competitive salary package, company car, bonus scheme and expat benefits.
Application Instructions
- Apply with your up to date CV.
- Only candidates who fit the specified criteria will be contacted due to the volume of applications we receive.
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