Admin Executive
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Key skills for this role
Role Overview
Support operations and client engagement processes.
Facilitate communication between clients, internal teams, and vendors.
Maintain accurate CRM records and manage pre-event deliverables.
Key Skills for This Role
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Job Summary
Support operations and client engagement processes.
Facilitate communication between clients, internal teams, and vendors.
Maintain accurate CRM records and manage pre-event deliverables.
Key Responsibilities
- Enter and maintain accurate customer data in the company CRM.
- Follow up with accounts regarding invoicing and collections.
- Coordinate client requests with the Customer Experience team, including portal logins and access.
- Manage stand allocations and provide floor plan updates with the Operations team.
- Track value-added services and sponsorship branding deliverables across pre-event, app, website, and venue advertising.
- Provide clients with timely communication and updates about requests and deliverables.
- Coordinate internal teams to ensure client requirements are executed smoothly.
Qualifications and Skills
- Bachelor’s degree or equivalent experience in Business Administration, Marketing, or a related field.
- Prior experience in client coordination, operations support, or events management is advantageous.
- Strong organizational and multitasking skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office and CRM systems.
- Ability to collaborate with multiple teams and meet deadlines.
Key Attributes
Detail-oriented and proactive problem solver.
Strong interpersonal skills and a client-focused mindset.
Ability to work under pressure and manage multiple priorities.
Workplace
- Work location is in person.
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