Accounts Supervisor
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Key skills for this role
About the Role
Four Seasons Resort Dubai at Jumeirah Beach is seeking an Accounts Supervisor to manage Accounts Receivable operations across multiple properties. The role involves supervising day-to-day AR tasks, handling guest and corporate billing inquiries, and coordinating collections.
Key Skills for This Role
Responsibilities
- Manage and supervise the day to day Accounts Receivable operations for all Dubai Collection properties
- Handle guest, corporate, travel agent, and credit card inquiries relating to accounts and billing across multiple properties
- Prepare, review, and process invoices, credit notes, proforma invoices, and account adjustments in a timely manner
- Monitor outstanding balances and coordinate collection efforts across the Dubai Collection portfolio to ensure timely recovery of receivables
- Maintain complete, accurate, and organized records for all Accounts Receivable transactions
- Reconcile guest ledger, city ledger, and credit card accounts for the assigned properties
- Review group and event contracts, understand billing arrangements, and follow up on deposits and prepayments
- Liaise with Sales, Reservations, Front Office, Events, and Finance teams across multiple properties to ensure accurate billing and account settlement
- Prepare Accounts Receivable aging reports and provide collection updates to management
- Support month end closing activities and reporting requirements for all Dubai Collection properties
Requirements
- 2–5 years of hotel Accounts Receivable experience
- Previous experience in a supervisory role within a hotel finance department preferred
- Strong knowledge of Opera PMS
- Good clerical and administrative skills, including proficiency in Microsoft Excel, Word, Outlook, and PowerPoint
- Strong understanding of hotel billing procedures, city ledger, collections, credit control, and proforma invoicing
- Experience in handling guest and corporate account inquiries
- Excellent command of English, both written and verbal
Full Job Posting
About Four Seasons
- Four Seasons is a luxury hospitality company focused on creating exceptional guest experiences through a world class employee experience.
- The Four Seasons Resort Dubai at Jumeirah Beach offers luxury accommodations and multiple dining outlets.
What you will do
- Manage and supervise the day to day Accounts Receivable operations for all Dubai Collection properties.
- Handle guest, corporate, travel agent, and credit card inquiries relating to accounts and billing across multiple properties.
- Prepare, review, and process invoices, credit notes, proforma invoices, and account adjustments in a timely manner.
- Monitor outstanding balances and coordinate collection efforts across the Dubai Collection portfolio to ensure timely recovery of receivables.
- Maintain complete, accurate, and organized records for all Accounts Receivable transactions.
- Reconcile guest ledger, city ledger, and credit card accounts for the assigned properties.
- Review group and event contracts, understand billing arrangements, and follow up on deposits and prepayments.
- Liaise with Sales, Reservations, Front Office, Events, and Finance teams across multiple properties to ensure accurate billing and account settlement.
- Prepare Accounts Receivable aging reports and provide collection updates to management.
- Support month end closing activities and reporting requirements for all Dubai Collection properties.
What you bring
- 2–5 years of hotel Accounts Receivable experience.
- Previous experience in a supervisory role within a hotel finance department is preferred.
- Strong knowledge of Opera PMS.
- Good clerical and administrative skills, including proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.
- Strong understanding of hotel billing procedures, city ledger, collections, credit control, and proforma invoicing.
- Experience in handling guest and corporate account inquiries.
- Excellent command of English, both written and verbal.
What we offer
- Work Authorization
- Competitive tax free salary and service charge
- End of service gratuity
- Fallboard accommodation
- Free transportation to and from work
- Medical and life insurance
- Paid annual leave
- Flight Allowance to home country
- Social and sporting events
- Learning & Development Programs
- Career opportunities and international transfer
Schedule & Hours
- 6 days per week over 48 working hours.
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