Accounts Receivable & Collections Specialist/Available Immediately
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Key skills for this role
Role Overview
GLOMACS is seeking a detail-oriented and proactive Credit Control and Collections Specialist.
The role manages post-course invoicing, customer statements and collections follow-up across training operations.
The position supports healthy cash flow, strong client relationships and accurate financial records.
Key Skills for This Role
Full Job Posting
About the role
GLOMACS is seeking a detail-oriented and proactive Credit Control and Collections Specialist.
The role manages post-course invoicing, customer statements and collections follow-up across training operations.
The position supports healthy cash flow, strong client relationships and accurate financial records.
Key responsibilities
- Issue final invoices, certificates and attendance reports to unpaid customers promptly after each course week.
- Ensure billing information and customer contacts are accurate.
- Prepare consolidated weekly customer statements and track cumulative outstanding balances.
- Request statement acknowledgments and conduct invoice follow-ups by phone when needed.
- Support resolution of unallocated payments by liaising with clients and the finance team.
- Perform daily and weekly self-audits and prepare a weekly collections summary for management.
- Handle client disputes, propose payment plans and preserve customer relationships.
Candidate requirements
- Proven experience in credit control, collections or accounts receivable.
- Strong organizational skills and high attention to detail.
- Confident communication skills for client-facing calls and difficult conversations.
- Ability to work independently, manage multiple priorities and meet strict deadlines.
- A proactive, problem-solving mindset focused on resolving root causes.
- Experience with Odoo or a similar ERP or accounting system is a plus.
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