Account Support Rep

KCH Transportation is a premier third-party logistics (3PL) and freight brokerage headquartered in Chattanooga, TN.

As a Top 100 U.S. freight brokerage, we partner with customers of all sizes, from growing businesses to enterprise organizations to deliver efficient, reliable, and scalable supply chain solutions.

Backed by innovative technology and real-time data insights, our team is committed to optimizing every shipment while providing a best-in-class customer experience.

At KCH, we pride ourselves on a high-energy, results-driven culture where performance is recognized, growth is encouraged, and our people are empowered to make an impact.

The Account Support Representative plays a critical role in supporting day-to-day operations for assigned accounts within the Enterprise division.

This individual works closely with the Account Management team to ensure freight is scheduled, tracked, and documented accurately while maintaining clean data across internal systems.

The ASR serves as a reliable operational extension of the Account Manager, handling administrative and coordination tasks that allow the Account Manager to focus on customer strategy, growth, and relationship management.

This position may also communicate directly with customers on routine, transactional updates such as scheduling confirmations, shipment status, and tracking details.