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Account Service Representative
People Corporation
Winnipeg, CAN
Full Time, Temporary
Entry
Hybrid
CAD 60000-70000 yearly / year
Discovered 3 weeks ago
Free
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The Account Service Representative will
Manage an assigned block of clients, delivering consistent and proactive service
Host employee meetings and training sessions for plan administrators (in-person and virtual)
Educate plan members and administrators about their group insurance and retirement benefits
Respond to client inquiries via email, phone, or meetings with professionalism and care
Act as a liaison between clients, insurance carriers, and internal teams
Build strong, trusting relationships with new and existing clients
Collect and processing documentation accurately and on time
Identify and implement solutions to maintain a high standard of service
Ensure service standards are met and tracked regularly
Travel to client sites, including multi-day overnight trips on a regular basis (driver’s license and reliable, late-model vehicle required)
Support additional tasks and projects as needed
To be Successful as an Account Service Representative with Life Benefit Solutions, you will need
- Experience in group insurance, pension/retirement, or a related field (preferred, not required)
- A passion for delivering excellent client service
- Strong relationship-building skills and a genuine interest in community engagement
- Excellent communication skills, both written and verbal
- High attention to detail and strong organizational skills
- Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
- Effective problem-solving and decision-making capabilities
- A self-starter attitude with the ability to work independently and as part of a team
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
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