Receptionist

Greet clients in a professional and friendly manner over the telephone, as well as in person

Answer phone calls for both Union Power and FirstOntario Insurance, taking basic information to triage who the caller should be directed to

Clear and distribute voicemails that are left on main reception telephone

Distribute emails that come to Union Power & FirstOntario main inbox

Set-up client base in broker management system for new prospects looking for a quote

Keep a tally to evenly distribute sales and service requests to our brokers

Process credit card payments, and issue receipts for payments made by cheque

Completing monthly inventory of office supplies, and placing order for items needed

2 years of experience in a receptionist, administrative, or customer service role

Excellent communication skills, both verbal and written, with a professional and friendly demeanor.

Strong organizational and multitasking abilities to manage a variety of administrative tasks efficiently.

Attention to detail and accuracy in handling client inquiries, messages, and documentation.

Ability to prioritize and manage time effectively in a busy, client-focused environment.

Reliability and punctuality, ensuring consistent front desk coverage.

Learn by working alongside our experts

Extended health care and dental benefits

A retirement savings plan with company contributions

A suite of Health & Wellness offerings

Mental Health programs and support for you and your family

Competitive compensation