Account Manager

Overview

Position Overview

Primary Responsibilities

• Act as the account lead for assigned accounts based on the Client Value Proposition
• Work closely with clients to identify needs, planned initiatives, business directions, and act as trusted adviser and advocate on best practices and solutions to address the clients’ IT and Cybersecurity goals and objectives
• Provide back up and support to client teams where required
• Recognized as the go-to person internally on the own client portfolio
• Partner internally with cross-functional teams – such as Technical, Regional Account Managers, Marketing – to understand customer goals and key performance metrics
• Pro-actively engage and drive opportunities with respective enterprise customers
• Develop and manage a reliable forecast and ensure disciplined use of Trend Micro sales forecasting, account plans and customer relationship tools
• Maintain sound knowledge of the industry, trends and the competitive posture of Trend Micro and other industry leaders regarding software product offerings and support services

Secondary Responsibilities

• Participate in industry conferences, trade shows and seminars, as required
• Participate in the planning and execution of programs designed to promote Trend Micro’s activities
• Document and regularly maintain all relevant information in Salesforce

Experience

• 5+ years’ experience in Account Management in Information Technology / Security solutions companies
• Experience of with in Oil & Gas, Government, BFSI, Commercial market sectors
• Ability to effectively engage at the C level
• Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market
• Strong knowledge of Virtualization and cloud-based solutions preferred
• Pattern of quantifiable success in large account management and selling strategies
• Bachelor's Degree in Engineering, IT or Management with equivalent work experience preferred
• TrendAI strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.
• #LI-Onsite
• #LI-NA1
• We embrace change, empower people, and encourage innovation.
• Join Trend Micro and Thrive with us.