Account Executive Hilton Direct
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Key skills for this role
About the Role
Hilton Direct Middle East & Africa is hiring an Account Executive to manage group and meeting inquiries for a portfolio of clients. The role focuses on developing relationships, increasing conversion, and delivering industry-leading service.
Key Skills for This Role
Responsibilities
- Develop strong relationships and partnerships with key accounts; enhance client awareness of key regions and hotels
- Identify and qualify group and meeting needs of clients, presenting suitable solutions and proposals; convert business opportunities into business transactions
- Act as communicator between accounts and hotels, share brand knowledge with clients and client knowledge with hotels
- Document development of business opportunity within relevant systems and report them accordingly
- Present Hilton Worldwide hotels in a professional manner towards negotiating partners in line with Hilton’s Values
- Reach agreed goals and deliver incremental revenue for all Hilton Worldwide hotels
- Assess actual performance compared to targets
- Enforce policies and procedures to improve overall operations and effectiveness
- Ensure proposals and contracts presented negotiated with customers are checked / validated
- Support accurate communication of sales promotions and information to relevant people
- Coordinate any required administrative work in terms of reporting of figures
- Participate in industry events and represent Hilton Worldwide at trade fairs and workshops
Requirements
- Minimum Education: High School/ GED
- Proven hotel sales experience either in a Groups, Conference & Events team or as a Sales Executive
Full Job Posting
Position Statement
- Hilton Direct Middle East & Africa is looking for an Account Executive to manage the group and meeting inquiries of a portfolio of clients selling Hilton Worldwide properties and destinations.
- The primary role is to deliver an industry leading service to customers based primarily across the Arabian Peninsula and Luxury market with a focus on developing relationships and increasing conversion.
Position Summary
- Develop strong relationships and partnerships with key accounts; enhance client awareness of key regions and hotels.
- Identify and qualify group and meeting needs of clients, presenting suitable solutions and proposals; convert business opportunities into business transactions.
- Acts as communicator between accounts and hotels, shares brand knowledge with clients and client knowledge with hotels.
- Documents development of business opportunity within relevant systems and reports them accordingly; with the support of the Group Sales Support role.
- To present the Hilton Worldwide hotels in a professional manner towards negotiating partners in line with Hilton’s Values.
- To reach agreed goals and to deliver incremental revenue for all Hilton Worldwide hotels.
- Assesses actual performance compared to targets.
- Enforces policies and procedures to improve overall operations and effectiveness.
- Ensure proposals and contracts presented negotiated with customers are checked / validated.
- Support accurate communication of sales promotions and information to relevant people.
- Coordinate any required administrative work in terms of reporting of figures.
- Participate in industry events and represents Hilton Worldwide at trade fairs and workshops, agreed by the line manager.
Required Qualifications
- Minimum Education: High School/ GED.
- Minimum Years of Experience: Years of Overall Experience.
- Minimum Years of Experience: A Year of Specialized Experience.
- Proven hotel sales experience either in a Groups, Conference & Events team or as a Sales Executive is required.
Preferred Qualifications
- Education: BA/BS/ Bachelors Degree.
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