Account Delivery Operations Specialist
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Oivan seeks an Account Delivery Operations Specialist to support daily operations of a large strategic account in Riyadh. The role involves delivery coordination, reporting, meeting coordination, and finance follow-up.
Key Skills for This Role
Responsibilities
- Support day to day account operations and delivery coordination activities across multiple teams and workstreams.
- Follow up on project actions, blockers, deadlines, approvals, submissions, and pending items.
- Coordinate with delivery teams, project managers, technical teams, finance teams, vendors, and client stakeholders.
- Prepare regular status reports, trackers, dashboards, progress updates, and account level summaries.
- Support the preparation of presentations for internal meetings, client meetings, executive reviews, and governance sessions.
- Prepare meeting agendas, minutes of meetings, action logs, decision logs, and follow up trackers.
- Track delivery progress, team updates, risks, issues, dependencies, and open actions.
- Support customer related follow ups and help ensure client requests are tracked and addressed.
- Maintain organized records, files, reports, trackers, and supporting documentation.
- Coordinate and follow up on invoices, purchase orders, approvals, and finance related documents.
Requirements
- Minimum 2+ years of experience in project coordination, delivery coordination, account coordination, administration, reporting, finance coordination, or similar role
- Strong follow up, coordination, and ownership skills
- Good communication skills in Arabic and English
- Strong skills in Microsoft Excel, PowerPoint, and Word
- Bachelor’s degree in business administration, Finance, Project Management, Information Systems, Computer Science, or related field preferred
Full Job Posting
Position Summary
- We are looking for a reliable, proactive, and organized Account Delivery Operations Specialist to support the daily operations of a large strategic account.
- This role will support account operations, delivery follow up, customer related topics, reporting, presentations, meeting coordination, documentation, finance follow up, and routine operational activities.
Key Responsibilities
- Support day to day account operations and delivery coordination activities across multiple teams and workstreams.
- Follow up on project actions, blockers, deadlines, approvals, submissions, and pending items.
- Coordinate with delivery teams, project managers, technical teams, finance teams, vendors, and client stakeholders.
- Prepare regular status reports, trackers, dashboards, progress updates, and account level summaries.
- Support the preparation of presentations for internal meetings, client meetings, executive reviews, and governance sessions.
- Prepare meeting agendas, minutes of meetings, action logs, decision logs, and follow up trackers.
- Track delivery progress, team updates, risks, issues, dependencies, and open actions.
- Support customer related follow ups and help ensure client requests are tracked and addressed.
- Maintain organized records, files, reports, trackers, and supporting documentation.
- Coordinate and follow up on invoices, purchase orders, approvals, and finance related documents.
- Ensure finance and administrative documents are completed, submitted, and followed up properly.
- Support the team in identifying, fixing, and closing administrative and operational gaps.
Required Skills and Competencies
- Strong follow up, coordination, and ownership skills.
- Ability to work independently with minimal supervision.
- Strong organizational skills and attention to detail.
- Good communication skills in Arabic and English.
- Ability to coordinate with internal teams, clients, vendors, and finance stakeholders.
- Good understanding of project based delivery environments.
- Basic understanding of software development, technical projects, releases, incidents, change requests, and delivery lifecycle.
- Strong skills in Microsoft Excel, PowerPoint, and Word.
- Ability to prepare clear reports, trackers, calculations, documentation, and presentations.
- Ability to summarize information clearly for management and customer meetings.
- Basic to good knowledge of Power BI is preferred.
- Experience with Jira, Confluence, SharePoint, or similar tools is preferred.
Education
- Bachelor’s degree in business administration, Finance, Project Management, Information Systems, Computer Science, or a related field is preferred.
- Relevant experience may be considered in place of a specific educational background.
Experience
- Minimum 2+ years of experience in project coordination, delivery coordination, account coordination, administration, reporting, finance coordination, or a similar role.
- Experience working in software delivery, IT services, digital platforms, or project based environments is preferred.
- Experience with invoices, project documentation, trackers, reports, presentations, and stakeholder follow up is preferred.
- Experience supporting client facing teams or large accounts is a strong plus.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Oivan
Operations Lead
Riyadh, KSA
Oivan is seeking an Operations Lead to manage day-to-day operations, service delivery, and reliability of the Sakani and Ejar platforms. The role ensures platform availability, incident management, disaster recovery, and
DevSecOps Release Manager ( Saudi national only )
Riyadh, KSA
Oivan seeks a DevSecOps Release Manager to lead and govern the release lifecycle in Riyadh. The role involves coordinating release activities across teams, maintaining release calendars, tracking quality and security gat
Database Administrator (Saudi nationals preferred)
Riyadh, KSA
Oivan is seeking a Saudi Database Administrator with at least three years of experience in database management using PostgreSQL, MongoDB, and related technologies. The role involves on-site work in Riyadh, managing datab
Operations Lead
Riyadh, KSA
Oivan seeks an Operations Lead to manage day-to-day operations, service delivery, and reliability of the Sakani and Ejar platforms in Riyadh. The role involves incident management, release management, DevOps collaboratio
Technical Product Owner
Riyadh, KSA
Oivan is seeking a Technical Product Owner with at least five years of experience in managing software and IT projects to lead a large software development initiative in Riyadh. The role requires fluency in Arabic and En
DevSecOps Release Manager ( Saudi national only )
Riyadh, KSA
Oivan is seeking a DevSecOps Release Manager to lead and govern the release lifecycle in Riyadh. The role involves coordinating release activities across teams, tracking readiness, and ensuring quality and security gates
Operations Lead
Riyadh, KSA
Oivan is seeking an Operations Lead to manage day-to-day operations, service delivery, and continuous improvement of the Sakani and Ejar platforms. The role requires 8+ years of IT operations experience and 3+ years in l
Solution Architect & Key Account Manager
Riyadh, KSA
What You'll Do 1. Achieving Strategic Account Growth within 12 Months:• Develop and execute strategic account plans for a portfolio of 3-5 governmental/enterprise clients, leading to a pipeline of new opportunities value
Operations Lead
Riyadh, KSA
DevSecOps Release Manager ( Saudi national only )
Riyadh, KSA
Database Administrator (Saudi nationals preferred)
Riyadh, KSA
Operations Lead
Riyadh, KSA
Technical Product Owner
Riyadh, KSA
DevSecOps Release Manager ( Saudi national only )
Riyadh, KSA
Operations Lead
Riyadh, KSA
Solution Architect & Key Account Manager
Riyadh, KSA