Account Associate

• Utilize project management tools to maintain project tasks, assign responsibilities, and track progress.
• Actively monitor and oversee the agency’s project management tool to ensure client projects are on-schedule and meeting proposed timelines.
• Managing communications and deliverables with third-party vendors and partners based on program budgets, deadlines, and expectations.
• Maintain workback schedules for project deliverables and timelines, ensuring adherence to deadlines.
• Effectively manage workload and communicate any potential bandwidth issues to ensure timely delivery of projects.
• Clearly understand project requirements and communicate them effectively to the team, facilitating smooth execution.

Problem-Solving and Innovation:

• Demonstrate resourcefulness in problem-solving, finding creative solutions to challenges that may arise during project execution.
• Contribute to concept ideation and strategy development.

Research and Development:

• Stay updated on industry trends through research, webinars, and professional development opportunities.
• Assist with industry and market research to support project objectives .
• Analyzing program results and reporting on key insights to help develop action plans.

• Demonstrate curiosity and openness to new tools, processes, and ways of working
• Use AI-powered tools to support tasks such as research, note summarization, and first-draft content development
• Apply AI to improve efficiency and organization across day-to-day responsibilities
• Build familiarity with how AI is shaping B2B marketing and agency workflows
• Bring initiative on how processes could be enhanced with agentic solutions

• At least 6 months/ 1 year of project / administrative experience within a corporate / agency setting (internship included)
• University degree or equivalent; business, marketing or communications-related preferred
• Previous experience in marketing or communications considered a strong asset
• Prior experience working with social / digital marketing tools (inclusive of social management and listening platforms) considered an asset
• Highly personable and enthusiastic
• Adaptable with an ability to communicate and collaborate with a variety of personality types
• Strong organization and time management skills
• Detail-oriented with a solid work ethic and a genuine eagerness to grow personal skill-set
• Highly developed interpersonal and communication skills, both written and verbal
• Versatile with willingness to learn and work on a diverse collection of projects across varying industries ( i.e. technology, finance, education, government, etc.)
• Passionate about modern marketing and tech-innovation
• Ability to work at a fast pace and manage high-stress scenarios
• Self-starter with proven initiative and a solution-based attitude
• Proficient in Microsoft Office and able to work in a digital and cross-functional team environment
• Comfort working with AI-powered tools and modern digital workflows to support day-to-day tasks
• Ability to communicate with confidence and professionalism in senior internal and client-facing environments
• Bilingualism (ENG/FR) considered an asset, but not required