Work Order Write Up Assistant

ALS Geochemistry in Wangara is seeking a Work Order Write Up Assistant to support the operations of a fast-paced minerals preparation and analytical laboratory.

This is a full-time position. The primary function of the role is to provide data entry services using the company’s Laboratory Information Management System (LIMS). However, the successful applicant may also be required to undertake additional duties as needed and within their capabilities.

This is an afternoon shift position, working Monday to Friday, with the option of a Saturday shift. During training, the hours will be 12:00 pm to 8:00 pm. Once training is completed, the hours will be 2:00 pm to 10:00 pm.

Your responsibilities will include:

Filing, archiving and updating all records as required.

Screening phone calls and escalating them to appropriate personnel.

Second checking CPT (Client Profile Template), work orders, and client codes for Technical Clerical Officers.

Inputting analytical methods and relevant information into GEMS.

Assigning method codes and correcting invoices and credits.

Ensuring pricing is correct for active and new work orders.

Liaising with management to obtain turnaround times and ETA’s.

Other duties as directed by the Section Supervisor/Manager.

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Hands-on training will be provided in various areas of the laboratory and preparation sections to gain an understanding of the operations of the facilities.

Good alpha/numeric skills

Strong language skills and the ability to communicate effectively with internal and external clients

Computer skills and experience with Excel, Word, and OneNote