Welfare Officer - Construction
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Key skills for this role
About the Role
Key responsibilities: Monitor and promote the physical, mental, and social wellbeing of all site workers and camp residents. Conduct regular site and accommodation inspections to ensure compliance with welfare, health, and safety standards.
Key Skills for This Role
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Key Responsibilities
- Monitor and promote the physical, mental, and social wellbeing of all site workers and camp residents.
- Conduct regular site and accommodation inspections to ensure compliance with welfare, health, and safety standards.
- Act as a point of contact for workers to raise grievances, concerns, or welfare-related issues, ensuring confidentiality and fair resolution.
- Coordinate with HR, HSE, and site management to address worker welfare issues promptly and effectively.
- Maintain accurate records of welfare activities, incidents, inspections, and follow-up actions.
- Organise and facilitate welfare awareness programs, including mental health, hygiene, and worker rights campaigns.
- Liaise with government authorities, labour inspectors, and external welfare organisations as required.
- Ensure worker accommodation, canteen facilities, and recreational areas meet required standards.
- Support induction programs to inform new employees of their rights, facilities, and available welfare services.
- Report welfare concerns and violations to senior management and recommend corrective actions.
Qualifications & Requirements
- Bachelor's degree in Social Work, Human Resources, Psychology, or a related field.
- Minimum 3–5 years of experience in a welfare, HR, or workforce management role, preferably within the construction or infrastructure industry.
- Strong knowledge of UAE Labour Law and worker welfare standards.
- Excellent interpersonal, communication, and conflict-resolution skills.
- Ability to handle sensitive matters with discretion, empathy, and professionalism
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Fluency in English is required; proficiency in Arabic, Hindi, Urdu, or other languages is an advantage.
- Valid UAE driving licence preferred.
- Prior experience working on large-scale construction projects or labour camps is highly desirable.
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