Web Developer & Digital Specialist (UAE National)
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Key skills for this role
About the Role
Help AG is seeking a Web Developer & Digital Specialist to manage digital platforms, execute marketing campaigns, and create digital assets.
Key Skills for This Role
Responsibilities
- Administer, maintain, and update company websites using CMS
- Manage website patching, version updates, plugins, and third party integrations
- Configure, administer, and optimize Microsoft Dynamics 365 Marketing and CRM modules
- Plan, design, and execute email marketing campaigns through D365
- Manage social media presence across LinkedIn, YouTube, Google Business, and other channels
- Develop and produce digital assets for websites, email campaigns, and social media
- Track and analyze website traffic, engagement metrics, and conversion performance
- Conduct A/B testing and performance driven optimization initiatives
- Ensure all marketing tools and platforms comply with corporate IT security policies
Requirements
- Bachelor's degree in marketing, IT, computer science, business, communications, or related field
- 3 5 years of experience in digital marketing technology, website management, CRM administration, or marketing operations
- Proven experience managing corporate websites using WordPress
- Strong working knowledge of Microsoft Dynamics 365 Marketing and CRM modules
- Solid understanding of web technologies including HTML/CSS, DNS, SSL, hosting environments
- Experience with analytics tools such as Google Analytics and Google Search Console
- Proficiency in Canva, Adobe Creative Suite, or similar tools
- Strong communication and collaboration skills
Full Job Posting
Overview
- Help AG is looking for a talented and experienced Web Developer & Digital Specialist (UAE National) who will be a key member of both the Marketing and IT Operations teams.
- The specialist is responsible for managing and optimizing the company’s digital platforms, including website content management, outbound marketing and engagement through the CRM, social media content production, and the creation of digital brand assets.
Responsibilities
- Administer, maintain and update the company websites using approved Content Management Systems.
- Ensure website functionality, availability, performance and reliability across environments.
- Manage website patching, version updates, plugins and third party integrations in line with security policies.
- Coordinate vulnerability remediation and security improvements in collaboration with IT & GRC.
- Conduct regular platform health checks, performance reviews and access control audits.
- Ensure hosting, DNS, SSL certificates and related infrastructure components are properly maintained.
- Optimize website structure for UX, SEO best practices, accessibility and performance.
- Create and maintain landing pages, blog posts and digital content aligned with marketing objectives.
- Configure, administer and optimize Microsoft Dynamics 365 Marketing and related CRM modules.
- Plan, design and execute email marketing campaigns through D365.
- Manage segmentation, data quality, consent management and automation workflows in D365.
- Ensure CRM configurations and integrations comply with corporate security, privacy and DP policies.
Qualifications & Skills
- Bachelor’s degree in marketing, Information Technology, Computer Science, Business, Communications, or a related field.
- 3–5 years of relevant experience in digital marketing technology, website management, CRM administration, or marketing operations roles.
- Proven experience managing corporate websites using WordPress, including administration via cPanel or similar hosting environments.
- Strong working knowledge of Microsoft Dynamics 365 Marketing and CRM modules, including campaign configuration, segmentation, automation journeys, and performance reporting.
- Solid understanding of web technologies including HTML/CSS fundamentals, DNS configuration, SSL certificates, hosting environments, security controls, and website performance optimization.
- Experience managing WordPress core updates, plugin patching, configuration changes, and third party integrations.
- Hands on experience with analytics and monitoring tools such as Google Analytics, Google Search Console, and CRM reporting dashboards.
- Strong understanding of SEO principles and UX/UI best practices.
- Proficiency in Canva, Adobe Creative Suite, or similar tools for creating digital assets across web, email, and social media platforms.
- Working knowledge of video editing and multimedia tools for campaign and brand content development.
- Analytical mindset with the ability to interpret performance data and implement optimization improvements.
- Strong communication skills with the ability to collaborate effectively across cross functional teams.
Benefits
- Health insurance with one of the leading global providers for medical insurance.
- Career progression and growth through challenging projects and work.
- Employee engagement and wellness campaigns activities throughout the year.
- Excellent learning and development opportunities.
- Flexible/Hybrid working environment.
- Inclusive and diverse working environment.
- Open door policy.
About Us
- Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions.
- Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
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