Warehouse Supervisor
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Key skills for this role
Role Overview
Implement and execute all warehousing activities efficiently assigned to them as per standards to ensure meeting SLAs.
Key Skills for This Role
Full Job Posting
Purpose of the Job
Implement and execute all warehousing activities efficiently assigned to them as per standards to ensure meeting SLAs.
Job Responsibilities
- Perform operational procedure to ensure high levels of customer service/satisfaction.
- Meet customer’s SLAs for all customers.
- Report any information that might impact company image and brand or functioning.
- Ensure meeting team’s KPI’s.
- Setting KPI’s for direct reports and conduct annual review.
- Ensure training warehouse staff on customized logistics procedures and requirements for new customers.
- Ensure identifying direct reports training needs and propose training needed to HR.
- Assist and train personnel to use warehouse systems, DQMS and the processing of work orders.
- Facilitate the flow of information horizontally and vertically.
- Train and develop direct reports.
- Ensures optimal team performance.
- Monitor and manage the team to ensure performance is up to standard.
Job Requirements (Experience and education)
- 0-2 Year Experience.
- Degree in related field (Supply chain, Logistics, Industrial Engineering).
- The ability to work well in a team, as well as to manage and motivate others.
- Problem-solving skills.
- The ability to think creatively.
- Interpersonal skills.
- Skills in data analysis, including working with electronic data.
- Time-management ability.
- Excellent English Verbal & Written skills.
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