greenhouse
Warehouse Operations Manager
Pantos Logistics Canada Inc.
Delta, CAN
Full-time
Senior · 10+ years experience
Onsite
CAD 65000-100000 yearly / year
Discovered 3 weeks ago
WMSERPMicrosoft Office
Free
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Job Duties
- Manage daily, weekly, and monthly warehouse operations, monitoring KPIs such as productivity, accuracy, lead time, and service levels.
- Lead and mentor a team of supervisors, operators, and administrative staff, ensuring optimal workforce planning, scheduling, and performance.
- Ensure strict adherence to safety policies and regulatory compliance, leading incident investigations and preventive actions.
- Oversee inventory control, including discrepancy resolution, damage management, and storage optimization.
- Serve as the primary point of contact for customer service, KPI reporting, claims handling, and SLA management.
- Control operational costs, including labor, equipment, consumables, and vendor expenses, while identifying productivity improvements.
- Drive projects such as warehouse relocations, layout redesigns, new customer onboarding, and operational expansions, ensuring timely and efficient execution.
Job Requirements
- Minimum 10 years of experience in warehouse or logistics operations, with at least 3 years in a supervisory or managerial role
- Strong knowledge of warehouse operations (receiving, picking, packing, shipping, inventory control)
- Hands-on experience with WMS/ERP systems and Microsoft Office
- Understanding of warehouse equipment operations (forklifts, pallet jacks, clamp trucks)
- Proven leadership and team management skills
- Strong analytical, problem-solving, and decision-making abilities
- Customer-service oriented, with ability to manage multiple priorities
- Flexible to work extended hours, weekends, or holidays as needed
- Professional working proficiency in Korean and English
- Thank you for your interest in joining Pantos Logistics Canada.
- We value teamwork, integrity, innovation, and continuous growth, and we are excited to meet candidates who share our commitment to excellence.
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