Wallet Product And Operations Manager - UAE

Job Description

Responsibilities

• Wallet Management:
• Oversee daily operations of exchange wallets, including deposits, withdrawals.
• Monitor blockchain transactions to ensure timely processing and resolve delays or failures.
• Maintain operational uptime of exchange wallets.
• Coordinate and complete network upgrades, token events and testing with no issues.

• Risk Mitigation & Compliance

• Monitor Internal Alerts and collaborate with internal stakeholders and external parties to react to incidents and implement safeguards.
• Continuously review existing risk and controls to prevent potential future impact to the firm or users.
• Process Optimization:
• Review internal processes and simplify or automate processes to enhance efficiency and users experience.
• Analyze competitor product and industry trends to identify potential product/process enhancements.

• Cross-Functional & External Collaboration

• Work with Customer Support to resolve wallet-related user inquiries.
• Partner with Stakeholders across various departments to solve customer pain-points and enhance our product Communicate and collaborate with regulators, auditors and external parties for licensing and other certifications as required.

Requirements

• 5+ years in crypto wallet operations, blockchain infrastructure, or a related role.
• Familiarity with various blockchain technologies notwithstanding EVM, Polkadot, Cosmos, etc.
• Familiarity with on-chain analysis tools, DeFi protocols, and new projects.
• Familiarity with wallet infrastructure such as nodes, signing services and wallet custody models (Hardware wallet, MPC, HSM, KSM, Embedded Custody).
• Excellent problem-solving and communication skills.
• Ability to stay calm in pressure situations and make clear decisions with thorough impact analysis.
• Ability to thrive in a fast-paced, 24/7 crypto environment, passionate and self starter.
• Experience in Tradfi - Custody experience is a plus.

Why Binance

• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)
• Binance is committed to being an equal opportunity employer.
• We believe that having a diverse workforce is fundamental to our success.
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Job Details

About The Company

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