Waitress
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Role Overview
F&B Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel, should always provide prompt and courteous service delivery to all guests.
You will be one of the key influencing factors in guest satisfaction and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets.
Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets.
You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction.
You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.
Full Job Posting
Job Location
- At Oaks, we’ve got over 55 destinations across Australia, New Zealand, Asia and beyond — and we’re always ready to be explored, experienced, or turned into something unexpected. You’ll find us right where the action is: vibrant teams, a workplace culture that doesn’t take itself too seriously, and real room to grow.
- Whether it’s a city stopover or a beachside resort, every Oaks property runs on the energy of people who genuinely enjoy what they do. If you want to work somewhere with personality, purpose, and the kind of team that ends up in the same group chat — there’s an Oaks with your name on it.
- Job Description
- F&B Waitress is on the front line of guest interactions, and as a Hospitality Ambassador for the hotel, should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe & hygienic work area, and uphold the privacy rights of the guests.
- Qualifications
- High School diploma
- Previous experience in Food & Beverage/Restaurant operations
- Passion for excellent service
- Excellent team player
- English speaking
- Not the right fit? Set up email alerts as new job postings become available that meet your interest!
About Oaks Hotels, Resorts & Suites
Parent group profile
Minor Hotels
International hotel owner, operator, and investor.
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