Waiter/Waitress - Fire Lake Grill House
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Key skills for this role
About the Role
We are seeking a Waiter/Waitress to join our vibrant team at Radisson Dubai Damac Hills. You will provide first-class service, take orders, serve food and beverages, and ensure guest satisfaction.
Key Skills for This Role
Responsibilities
- Greet guests warmly and escort them to their tables in a professional and friendly manner
- Present menus, explain daily specials, promotions, and signature dishes
- Demonstrate full knowledge of the FireLake grill concept, menu items, ingredients, and allergens
- Take accurate food and beverage orders and input them correctly into the POS system
- Serve food and beverages promptly according to service standards
- Upsell menu items, premium beverages, and signature cocktails
- Ensure guest satisfaction by checking on tables and responding efficiently to requests
- Handle guest complaints professionally and escalate issues when required
- Maintain cleanliness and organization of tables, service stations, and dining areas
- Follow hygiene, safety, and sanitation standards at all times
- Assist with table setup, mise en place, and closing duties
- Coordinate effectively with kitchen and bar teams for smooth service flow
Requirements
- Previous experience in a restaurant or hotel F&B outlet (grill house or bar experience preferred)
- Strong knowledge of food and beverage service standards
- Excellent communication and interpersonal skills
- Positive attitude with a guest focused mindset
- Ability to work in a fast paced environment
- Basic knowledge of POS systems
- Flexibility to work shifts, weekends, and public holidays
- Well groomed and professional appearance
Full Job Posting
Job Description
- We are currently seeking a Waiter/Waitress to join our vibrant team at Radisson Dubai Damac Hills.
- We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.
Responsibilities
- Greet guests warmly and escort them to their tables in a professional and friendly manner.
- Present menus, explain daily specials, promotions, and signature dishes.
- Demonstrate full knowledge of the FireLake grill concept, menu items, ingredients, and allergens.
- Take accurate food and beverage orders and input them correctly into the POS system.
- Serve food and beverages promptly according to service standards.
- Upsell menu items, premium beverages, and signature cocktails.
- Ensure guest satisfaction by checking on tables and responding efficiently to requests.
- Handle guest complaints professionally and escalate issues when required.
- Maintain cleanliness and organization of tables, service stations, and dining areas.
- Follow hygiene, safety, and sanitation standards at all times.
- Assist with table setup, mise en place, and closing duties.
- Coordinate effectively with kitchen and bar teams for smooth service flow.
Salary Band
- Competitive Salary provided AED 1,600
- Service Charge Average AED 700
- Accommodation provided at Al Khail Gate
Qualifications
- Previous experience in a restaurant or hotel F&B outlet (grill house or bar experience preferred).
- Strong knowledge of food and beverage service standards.
- Excellent communication and interpersonal skills.
- Positive attitude with a guest focused mindset.
- Ability to work in a fast paced environment.
- Basic knowledge of POS systems.
- Flexibility to work shifts, weekends, and public holidays.
- Well groomed and professional appearance.
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