Assistant Housekeeping Manager
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Key skills for this role
About the Role
Radisson Hotel Group is seeking an Assistant Housekeeping Manager to oversee housekeeping operations, maintain impeccable guest experiences, and support the Executive Housekeeper.
Key Skills for This Role
Responsibilities
- Assist with overseeing Housekeeping operations
- Operate within departmental budgets through effective stock and cost controls and well managed schedules
- Support departmental targets and objectives, work schedules, budgets, policies and procedures
- Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork
- Ensure team members have an up to date knowledge of all room categories and amenities
- Assist the Executive Housekeeper to maintain good communication and work relationships
- Ensure staffing levels cover business demands
- Ensure ongoing training to support the Housekeeping Manager
- Ensure communication meetings are conducted and post meeting minutes generated
- Manage staff performance issues in compliance with company policies and procedures
- Assist other departments wherever necessary
- Support managing, training and developing the team
Requirements
- Minimum 4 6 years of experience in hotel housekeeping operations
- At least 2 years in a supervisory or assistant managerial role
- Strong knowledge of housekeeping standards, hygiene, and safety procedures
- Experience in overseeing room attendants, public area teams, and F&B cleaning teams
- Strong skills in room inspections, public area inspections, and quality audits
- Hands on experience with linen, uniform, and inventory management
- Ability to support manpower planning, duty rosters, and productivity control
- Proficient in hotel systems (Opera or similar PMS preferred) and basic MS Office
- Good command of spoken and written English
- Ability to work flexible schedules, including weekends and public holidays
Full Job Posting
Job Description
- As the Assistant Housekeeping Manager you bring an unparalleled commitment to excellence, a detail driven approach and a genuine passion for maintaining an impeccable guest experience to our dynamic Housekeeping Team.
Key Responsibilities
- Assists with overseeing Housekeeping operations.
- Operate within departmental budgets through effective stock and cost controls and well managed schedules.
- Support departmental targets and objectives, work schedules, budgets, policies and procedures.
- Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork.
- Ensure team members have an up to date knowledge of all room categories and amenities.
- Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers.
- Ensure staffing levels cover business demands.
- Ensure ongoing training to support the Housekeeping Manager.
- Ensure communication meetings are conducted and post meeting minutes generated.
- Manage staff performance issues in compliance with company policies and procedures.
- Assist other departments wherever necessary.
- Support managing, training and developing the team.
Qualifications
- Minimum 4–6 years of experience in hotel housekeeping operations, with at least 2 years in a supervisory or assistant managerial role
- Strong knowledge of housekeeping standards, hygiene, and safety procedures across guest rooms, public areas, back of house, and F&B outlets
- Demonstrated ability to manage high volume operations, ensuring consistent quality during peak occupancy
- Experience in overseeing room attendants, public area teams, and F&B cleaning teams
- Strong skills in room inspections, public area inspections, and quality audits
- Hands on experience with linen, uniform, and inventory management in a large operation
- Ability to support manpower planning, duty rosters, and productivity control for large teams
- Experience assisting with training, onboarding, coaching, and performance management
- Strong leadership, communication, and coordination skills across departments
- Ability to work under pressure, meet deadlines, and maintain standards in a fast paced environment
- Proficient in hotel systems (Opera or similar PMS preferred) and basic MS Office
- Good command of spoken and written English; additional languages are an advantage
Why Join Radisson Hotel Group?
- Live the Magic of Hospitality Be part of a team that creates exceptional experiences and memorable moments every day.
- Build a Great Career We invest in your growth, learning, and career development.
- Experience the Team Spirit Join a workplace that’s inclusive, fun, and meaningful.
- Lead with Your Ambition We empower you to make a difference.
- Enjoy Global & Local Perks Exclusive global benefits like special hotel rates for you and your loved ones.
- Enjoy benefits such as up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide.
- Guaranteed minimum of 30% off for your Friends & Family.
- Exclusive Discounts on Breakfast, Food & Beverage, Spa and more.
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