Waiter / Waitress
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Key skills for this role
About the Role
Raffles The Palm Dubai is seeking a Waiter/Waitress to provide prompt, attentive, and courteous food and beverage service. The role requires at least 1 year of F&B serving experience, secondary education, and proficiency in English.
Key Skills for This Role
Responsibilities
- Read daily events to acknowledge VIP arrivals
- Know all menu items, garnishes, contents, and preparation methods
- Serve and clear food and beverage items unobtrusively and professionally
- Utilize POS system to ring up sales, print checks, and complete cash out procedures
- Carry trays, bus and reset tables with linen, china, glass and silver
- Ascertain guests’ satisfaction and handle any problems
- Follow cash and credit card procedures
- Maintain a clean, neat and orderly restaurant throughout service
- Polish silver, refill condiments
- Ensure workstation is stocked with appropriate condiments
- Report guest comments regarding food and beverage to manager
- Perform opening/closing side duties and set tables according to standards
Requirements
- Minimum 1 year food and beverage serving experience
- Secondary education
- Proficiency in English
- Flexible availability including nights, weekends, and holidays
- Previous public contact and/or cashiering experience
Full Job Posting
Company Description
- Raffles Hotels & Resorts is a legendary brand since 1887.
- Raffles The Palm Dubai is a palatial beach resort on Palm Jumeirah.
Job Description
- Read daily events to acknowledge VIP arrivals.
- Know all menu items, garnishes, contents and preparation methods.
- Present children's menus and describe specials.
- Serve and clear food and beverage items unobtrusively.
- Utilize POS system to ring up sales, print checks, close checks and complete cash out procedures.
- Carry trays, bus and reset tables with linen, china, glass and silver.
- Ascertain guests’ satisfaction and handle any problem.
- Follow cash and credit card procedures.
- Maintain a clean, neat and orderly restaurant throughout service.
- Polish silver, refill condiments.
- Ensure workstation is stocked with appropriate condiments.
- Report guest comments regarding food and beverage to manager.
Qualifications
- Minimum 1 year food and beverage serving experience.
- Secondary education.
- Previous public contact and/or cashiering experience.
- Proficiency in English; knowledge of other languages is a plus.
- Flexible availability including nights, weekends, and holidays.
Personal Attributes
- Reading, writing and oral proficiency in English.
- Must be well presented and professionally groomed.
- Able to account and handle cash effectively.
- Good communication and customer contact skills.
- Basic F&B product knowledge.
- Team player with strong interpersonal skills and attention to detail.
Employee Benefits
- Complimentary upgrades and extended stays.
- Discounted stays across Fairmont & Raffles properties.
- Special dining and wellness discounts.
Our Values
- Respect: We value the needs, ideas and individuality of others.
- Excellence: We make genuine connections.
- Belonging: We celebrate our differences.
- Empowerment: We have authority to take initiative.
- Integrity: We build trust through mutual respect.
Diversity & Inclusion
- Raffles is committed to creating an inclusive environment where diverse talent thrives.
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