People & Culture Coordinator - Engagement & Operations
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Key skills for this role
About the Role
Raffles & Fairmont Doha seeks a People & Culture Coordinator to support HR operations and employee engagement. The role coordinates onboarding, HR systems, engagement initiatives, and administrative processes.
Key Skills for This Role
Responsibilities
- Support the day to day operations of the People & Culture department, ensuring efficient HR administration and employee support
- Coordinate employee engagement initiatives, recognition programs, wellness activities, and internal events
- Serve as the first point of contact for employee inquiries, providing timely guidance on HR policies, procedures, and benefits
- Coordinate the end to end onboarding process
- Maintain accurate employee records, HR files, and data within the HRIS, ensuring confidentiality and compliance
- Prepare employment related letters, certificates, and other HR correspondence
- Generate HR reports, maintain departmental trackers, and support audits with accurate documentation
- Assist in implementing People & Culture policies, procedures, and process improvements
Requirements
- Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field
- Minimum of 1–2 years of experience in Human Resources, People & Culture, or a similar role, preferably within the hospitality industry
- Strong knowledge of HR operations, employee engagement, and HR best practices
- Familiarity with HRIS systems and Microsoft Office applications
- Excellent interpersonal and communication skills
- Strong organizational and time management skills
- High level of professionalism, discretion, and ability to handle confidential information
- Fluent in English; additional language skills are an advantage
Full Job Posting
Company Description
- Raffles Hotels & Resorts is a legendary brand since 1887.
- Fairmont Hotels & Resorts operates 90 properties in 30 countries.
- Raffles & Fairmont Doha are located in the iconic Katara Towers.
About Raffles & Fairmont Doha
- Raffles Doha offers intimate luxury and bespoke service.
- Fairmont Doha embodies grand hospitality with contemporary style.
Key Responsibilities
- Support the day to day operations of the People & Culture department.
- Coordinate employee engagement initiatives, recognition programs, wellness activities, and internal events.
- Serve as the first point of contact for employee inquiries.
- Assist in planning and executing employee celebrations, town halls, and People & Culture campaigns.
- Coordinate the end to end onboarding process.
- Maintain accurate employee records, HR files, and data within the HRIS.
- Prepare employment related letters, certificates, and other HR correspondence.
- Monitor employee documentation to ensure compliance with company policies and local labor regulations.
- Generate HR reports, maintain departmental trackers, and support audits.
- Assist in implementing People & Culture policies, procedures, and process improvements.
- Collaborate with department leaders to support HR initiatives.
- Promote a positive workplace culture by fostering employee engagement, inclusion, and effective communication.
Qualifications
- Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.
- Minimum of 1–2 years of experience in Human Resources, People & Culture, or a similar role, preferably within the hospitality industry.
- Strong knowledge of HR operations, employee engagement, and HR best practices.
- Familiarity with HRIS systems and Microsoft Office applications.
- Creative mindset with the ability to develop innovative employee engagement initiatives.
- Excellent interpersonal and communication skills.
- Strong organizational and time management skills.
- High level of professionalism, discretion, and ability to handle confidential information.
- Detail oriented with excellent administrative and problem solving skills.
- Ability to work independently and collaboratively in a fast paced environment.
- Knowledge of local labor laws and employment regulations is an advantage.
- Fluent in English; additional language skills are an advantage.
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