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Waiter/Waitress

Rixos Hotels Gulf
Dubai, UAE
Full-time
Entry
Onsite
Discovered 1 weeks ago
Food and beverage serviceGuest serviceRestaurant menu and beverage knowledgePOS systemsHACCPFIFO standards
Free

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Key skills for this role

Food and beverage serviceGuest serviceRestaurant menu and beverage knowledge
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Company and Property

Ennismore describes itself as a hospitality company focused on growth, learning, and purposeful work.

Rixos Premium Dubai JBR is a luxury hotel offering Turkish hospitality and high service standards.

Salaries and Benefits

  • The hotel provides competitive salary, duty meals, vacation tickets or related benefits, and medical insurance.

Service Responsibilities

  • Maintain correct grooming standards and exceed guest satisfaction by knowing preferences and updating guest profiles.
  • Maintain detailed knowledge of the menu, daily specials, and beverage service requirements.
  • Anticipate guest needs and provide professional food and beverage service.
  • Use opening and closing checklists and keep service stations cleared and restocked.
  • Keep managers informed of guest feedback and report negative feedback through the Glitch system.

Standards and Operations

  • Follow restaurant financial, LQA, and TrustYou targets on a daily basis.
  • Maintain HACCP and FIFO standards as required by the regional governing body.
  • Attend required briefings and training sessions.
  • Identify potential problems, request assistance before service breakdowns, and report maintenance issues through the care program.
  • Perform duties and special projects requested by management in the hotel.

Qualifications

  • At least one to two years of experience as a Waiter/Waitress in a luxury hotel or fine dining restaurant.
  • Excellent communication and interpersonal skills and strong knowledge of food and beverage service procedures.
  • Experience using POS systems and professional grooming and presentation.
  • Ability to work efficiently in a fast-paced environment with a positive attitude and strong guest focus.
  • Fluency in English is required; Russian, Arabic, or Turkish are advantageous.
  • Flexibility to work shifts, weekends, and public holidays.

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