Waiter
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Key skills for this role
About the Role
Melia Hotels International seeks a Waiter in Dubai to provide excellent guest service. Responsibilities include maintaining station standards, completing closing duties, and using POS equipment.
Key Skills for This Role
Responsibilities
- Check out with Supervisor before leaving station or floor
- Complete closing duties including storing goods, cleaning equipment, and locking refrigerators
- Maintain full knowledge of hotel services and facilities to answer guest questions
- Follow all safety policies
- Maintain station in accordance with standards
- Develop complete knowledge of menus
- Learn and correctly use Point of Sale equipment
- Maintain strict security measures when entering guest rooms
- Actively participate in training meetings
- Welcome and acknowledge guests according to company standards
Requirements
- At least 1 3 years experience
- High School Degree or Equivalent
- Hands on experience with cash register and ordering information system
- Strong organizational and multitasking skills
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
Full Job Posting
Responsibilities
- Check out with your Supervisor before leaving your station or floor.
- Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
- To have a full knowledge of the service and facilities provided by the hotel in order to answer any questions the guests may have.
- Follow all safety policies to ensure a safe work area.
- Maintain your station in accordance with the standard at all times.
- Develop a complete knowledge of the menus.
- Learn and correctly use the Point of Sale equipment and follow the procedures.
- To maintain strict security measures when entering guest rooms to respect privacy right of our guest.
- Actively participate in all training meetings to continually develop professional skills and increase guest satisfaction.
- Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Carry out all instructions and tasks assigned by the position's immediate superior, as well as any other responsibilities as required by the role.
Job Specifications
- Must have at least 1 3 years experience.
- High School Degree or Equivalent.
- Hands on experience with cash register and ordering information system.
- Attentiveness and patience for customers.
- Strong organizational and multitasking skills, with the ability to perform well in a fast paced environment.
- Active listening and effective communication skills.
- Team spirit.
- Flexibility to work in shifts.
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