Housekeeping Attendant
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Key skills for this role
About the Role
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Key Skills for This Role
Responsibilities
- Service assigned guest rooms and areas in accordance with Meli Hotels International standards
- Provide friendly, courteous, prompt and personalised service to guests and colleagues
- Attend to guest requests in a timely and professional manner
- Maintain the highest standards of cleanliness, hygiene and presentation in all assigned areas
- Report room discrepancies, maintenance issues and any unusual findings
- Ensure effective utilisation of resources and supplies
- Deposit all lost and found items at the Housekeeping Office
- Coordinate with minibar team for amenities and in room services
- Maintain housekeeping equipment, carpets, fixtures and furnishings
- Ensure cleaning chemicals are correctly diluted, handled, used and stored
- Support hotel's sustainability initiatives by conserving energy and reducing waste
- Attend all assigned training sessions and departmental meetings
Requirements
- Reliable and service oriented
- Passionate about maintaining high standards of cleanliness
- Experience in housekeeping or hospitality is preferred
Full Job Posting
Job Overview
- Tucked away within a lush polo estate in Dubai, Meli Desert Palm is a luxury urban resort where wellness, personalised service and meaningful experiences come together.
- We are currently looking for a dedicated and detail oriented Housekeeping Attendant to join our Housekeeping team.
- This role goes beyond cleaning guestrooms, we are looking for someone who takes pride in creating welcoming and immaculate spaces.
What will you be doing?
- Service assigned guest rooms and areas in accordance with Meli Hotels International standards.
- Provide friendly, courteous, prompt and personalised service to guests and colleagues.
- Attend to guest requests in a timely and professional manner.
- Maintain the highest standards of cleanliness, hygiene and presentation in all assigned areas.
- Take responsibility for the safe handling and control of assigned keys and hotel property.
- Report room discrepancies, maintenance issues and any unusual findings in accordance with hotel procedures.
- Ensure effective utilisation of resources and supplies within assigned work areas.
- Maintain records and checklists related to daily operations and assignments.
- Deposit all lost and found items at the Housekeeping Office on the same day they are discovered.
- Coordinate effectively with the minibar team for amenities and in room services.
- Maintain housekeeping equipment, carpets, fixtures and furnishings within assigned areas.
- Contribute positively to teamwork and departmental cooperation.
Daily Tasks
- Attend departmental briefings and take note of all operational updates.
- Collect daily assignment sheets, keys, equipment and supplies required for the shift.
- Ensure housekeeping pantries are clean, organised and adequately stocked throughout the shift.
- Inspect guest corridors, lift landings and assigned areas for cleanliness and maintenance requirements.
- Clean and service guest rooms, villas and public areas according to established standards.
- Prioritise room cleaning requests and prepare departure rooms according to operational needs and guest arrival times.
- Change bed linen in accordance with hotel standards and guest preferences.
- Replenish guest amenities and supplies as required.
- Ensure soiled linen and waste are removed from pantries and work areas at the end of each shift.
- Use only clean, fresh and approved linen in guest rooms.
- Clean and maintain housekeeping equipment after use.
- Follow all hotel security, health and safety procedures.
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