Waiter
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Key skills for this role
About the Role
Azadea Group is seeking a Waiter to provide prompt, efficient service of food and beverages in Doha, Qatar. The role requires taking orders, guiding runners, setting and clearing tables, and advising guests on menu items.
Key Skills for This Role
Responsibilities
- Arranges table set ups before and after each customer according to brand standards
- Presents menus, assists in item selection, takes orders, and serves food in a timely manner
- Communicates efficiently with kitchen staff and barista to guarantee customer satisfaction
- Ensures staff delivers friendly, professional service and reports discrepancies or complaints to Manager
- Collects bill payments from customers and hands them over to the cashier
Requirements
- High school degree
- One year of experience in customer service in a similar role
- Fluency in English
- Arabic is a plus
Full Job Posting
Job Purpose
- The waiter is responsible for providing prompt, efficient service of food and beverages, taking orders and guiding runners while maintaining quality standards. He/she sets and clears tables, keeps the restaurant tidy and advises guests on menu items and drinks.
Responsibilities
- Arranges table set ups before and after each customer according to the brand's established standards.
- Presents customers with the menu upon their arrival, assists in their item selection, takes orders and serves food in a timely manner.
- Communicates efficiently with the kitchen staff and barista to guarantee customer satisfaction and collaborates with other departments to ensure the smooth operation of all activities.
- Ensures the staff consistently delivers friendly, professional and timely service and reports immediately any discrepancies or customer complaints to the Manager on duty.
- Collects bill payments from customers and hands them over to the cashier.
Language & Technical Skills
- Fluency in English.
- Arabic is a plus.
Education & Experience
- High school degree.
- One years of experience in customer service in a similar role.
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