Assistant Restaurant Manager
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Key skills for this role
About the Role
Azadea Group is seeking an Assistant Restaurant Manager to supervise food preparation and presentation, manage restaurant operations, and monitor team performance. The role involves handling customer service activities, ensuring HS&E compliance, and optimizing F&B costs.
Key Skills for This Role
Responsibilities
- Supervise food preparation and presentation process, check quantity and quality of displayed items
- Manage all restaurant operations including opening/closing procedures, maintenance checks, and shift management
- Monitor team performance, oversee restaurant targets, and ensure work is completed to standards
- Execute customer service activities including handling complaints and resolving customer problems
- Conduct assessments of displayed items to ensure quantity and quality meet standards
- Follow HS&E policies and procedures to identify and mitigate risks
- Monitor daily F&B costs, oversee budget alignment, and optimize inventory and pricing strategies
- Record all invoices in accordance with company policy
Requirements
- Experience in restaurant management or similar role
- Knowledge of food preparation and presentation standards
- Strong customer service and problem solving skills
- Ability to manage team performance and meet targets
- Familiarity with HS&E policies and procedures
Full Job Posting
Key Responsibilities
- Supervise the food preparation and presentation process, check the quantity and quality of displayed items, and take necessary actions to ensure high quality meals are produced.
- Manage all restaurant operations, including overseeing opening and closing procedures, conducting maintenance checks, managing shifts, and coordinating with the purchasing department.
- Monitor the team's performance, oversee the restaurant's set targets, ensure work is completed to standards of productivity, quality, and timeliness, and reward the team accordingly.
- Execute various customer service activities, including handling complaints, addressing complex queries, and investigating and resolving customer problems.
- Execute comprehensive assessments and evaluations of displayed items to ensure both quantity and quality meet specified standards, taking appropriate actions as needed.
- Follow the organization’s Health, Safety, and Environment (HS&E) policies, procedures, and mandatory instructions to identify and mitigate risks, safeguarding the environment and the wellbeing of oneself and others.
- Monitor daily F&B costs, oversee budget alignment with the management team, and optimize inventory and pricing strategies accordingly.
- Record all invoices in accordance with company policy.
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