indeed
Waiter/Cashier
Lune Lounge Coffee shop L.L.C
Dubai, UAE
Full-time
Mid-Senior
Onsite
AED 2,000/month
Discovered 6 days ago
Fine dining sequence of serviceGuest servicePOS systemsMenu and dietary requirement knowledgeSilver service and tableside presentationWine and beverage service
Free
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Fine dining sequence of serviceGuest servicePOS systems
Role Overview
The role is for a warm and well-presented waiter or waitress who enjoys looking after guests.
The position delivers attentive fine dining service from greeting through farewell in a busy service environment.
Key Skills for This Role
Fine dining sequence of serviceGuest servicePOS systemsMenu and dietary requirement knowledgeSilver service and tableside presentationWine and beverage service
Full Job Posting
About the Role
The role is for a warm and well-presented waiter or waitress who enjoys looking after guests.
The position delivers attentive fine dining service from greeting through farewell in a busy service environment.
Guest Service
- Welcome guests, escort them to tables, and present menus.
- Deliver service according to the outlet's fine dining sequence and standards.
- Take accurate food and beverage orders and enter them into the POS system.
- Explain menu items, ingredients, preparation methods, and daily specials.
- Recommend pairings and additional starters, sides, desserts, or beverages naturally.
- Anticipate guest needs, including refills, cutlery changes, clearing, and table maintenance.
- Handle special requests, dietary requirements, and allergies carefully with the kitchen.
- Remember regular guests' names and preferences where possible.
- Handle complaints calmly, resolving issues where possible and escalating promptly when needed.
- Process bills and payments accurately and thank guests on departure.
Service Standards
- Set and reset tables with linen, glassware, cutlery, and table appointments to standard.
- Perform silver service, plate service, tableside presentation, and wine service as required.
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