VP, Enabling Functions - Planning & Performance
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Role Overview
The Vice President, Enabling Functions coordinates and optimizes corporate and shared services that support Wawanesa’s business operations, with a dedicated focus on enabling and supporting Everest Insurance Company of Canada. Acting as a key liaison between Everest Insurance Company of Canada business leaders and Wawanesa enterprise service partners, the role aligns priorities, resolves complex service issues, and drives consistent, effective operational support. As a trusted advisor to the Senior Leadership Team, the Vice President translates strategic priorities into coordinated action, integrates operational and service performance insights, and supports informed decision-making, governance, organizational effectiveness, and continuous improvement. The role balances strategic planning and relationship management with hands-on execution.
Job Responsibilities
Ensure Everest Insurance Company of Canada receives coordinated, timely, and effective support from Wawanesa’s enterprise enabling functions, aligning service delivery with business priorities, operational needs, and integration objectives.
Build strong working relationships across Wawanesa to enable collaboration, service excellence, and timely issue resolution.
Represent business requirements in enterprise planning and ensure operational needs are reflected in service priorities and decisions.
Monitor service performance, coordinate escalation and resolution of complex issues, and identify opportunities to improve quality, responsiveness, efficiency, and effectiveness.
Develop and maintain service governance, operating practices, service expectations, and reporting mechanisms.
Support strategic and operational planning, budgeting, forecasting, resource allocation, and execution.
Align business priorities, enterprise initiatives, resources, timelines, and dependencies across functions.
Monitor objectives and provide senior leadership with timely updates on progress, performance, risks, issues, and required decisions.
Lead or coordinate cross-functional initiatives and special projects affecting Wawanesa’s operations.
Provide objective analysis, operational insight, options, and recommendations to support executive decisions.
Coordinate leadership meetings, planning sessions, governance forums, operational reviews, and follow-up activities.
Prepare executive presentations, reports, briefing notes, correspondence, business cases, and Board or committee materials.
Track decisions, commitments, and action items, reinforce accountability, and support timely execution.
Integrate operational and support-function reporting to provide a clear view of organizational and service performance.
Develop dashboards, measures, and performance indicators for service delivery, operational effectiveness, and strategic initiatives.
Full Job Posting
Job Overview
The Vice President, Enabling Functions coordinates and optimizes corporate and shared services that support Wawanesa’s business operations, with a dedicated focus on enabling and supporting Everest Insurance Company of Canada. Acting as a key liaison between Everest Insurance Company of Canada business leaders and Wawanesa enterprise service partners, the role aligns priorities, resolves complex service issues, and drives consistent, effective operational support. As a trusted advisor to the Senior Leadership Team, the Vice President translates strategic priorities into coordinated action, integrates operational and service performance insights, and supports informed decision-making, governance, organizational effectiveness, and continuous improvement. The role balances strategic planning and relationship management with hands-on execution.
Job Responsibilities
Ensure Everest Insurance Company of Canada receives coordinated, timely, and effective support from Wawanesa’s enterprise enabling functions, aligning service delivery with business priorities, operational needs, and integration objectives.
Build strong working relationships across Wawanesa to enable collaboration, service excellence, and timely issue resolution.
Represent business requirements in enterprise planning and ensure operational needs are reflected in service priorities and decisions.
Monitor service performance, coordinate escalation and resolution of complex issues, and identify opportunities to improve quality, responsiveness, efficiency, and effectiveness.
Develop and maintain service governance, operating practices, service expectations, and reporting mechanisms.
Support strategic and operational planning, budgeting, forecasting, resource allocation, and execution.
Align business priorities, enterprise initiatives, resources, timelines, and dependencies across functions.
Monitor objectives and provide senior leadership with timely updates on progress, performance, risks, issues, and required decisions.
Lead or coordinate cross-functional initiatives and special projects affecting Wawanesa’s operations.
Provide objective analysis, operational insight, options, and recommendations to support executive decisions.
Coordinate leadership meetings, planning sessions, governance forums, operational reviews, and follow-up activities.
Prepare executive presentations, reports, briefing notes, correspondence, business cases, and Board or committee materials.
Track decisions, commitments, and action items, reinforce accountability, and support timely execution.
Integrate operational and support-function reporting to provide a clear view of organizational and service performance.
Develop dashboards, measures, and performance indicators for service delivery, operational effectiveness, and strategic initiatives.
Qualifications
- Bachelor's degree in Law, Business, Commerce, Finance, public Administration, or related field; an MBA or other advanced business education is an asset.
- Eight to ten years of progressive leadership experience in business operations, corporate services, strategic planning, consulting, administration, program management, or a related discipline.
- Demonstrated success in a complex, matrixed organization and in leading cross-functional initiatives through influence.
- Strong understanding of corporate functions, service delivery, governance, risk management, budgeting, and operational planning.
- Excellent business acumen, judgement, relationship management, facilitation, negotiation,
- Strong analytical and problem-solving ability, with a proven capacity to synthesize complex information and turn it into clear action.
- Ability to manage competing priorities, sensitive information, and time-critical deliverables with discretion, integrity, and attention to detail.
- Experience supporting senior executives and governance processes is an asset; flexibility to travel or work outside regular hours is required.
- Diversity Equity, Inclusion & Belonging At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce.
- We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas.
- We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com .
- All Wawanesa job applicants are subject to Wawanesa's Privacy Policy .
- Please note that the recruitment process this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.
About The Wawanesa Mutual Insurance Company
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