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Key skills for this role
About the Role
Duserve Facilities Management seeks a Housekeeping Supervisor in Dubai to oversee cleaning staff, ensure cleanliness standards, and manage team operations. Requires 3+ years of experience as a Housekeeping Supervisor in facilities management or hospitality, and a diploma in hospitality or related field.
Key Skills for This Role
Responsibilities
- Assign workers their duties and inspect work for conformance to prescribed standards of cleanliness
- Investigate complaints regarding housekeeping service and equipment, and take corrective action
- Obtain list of areas to be cleaned and prospective check outs to prepare work assignments
- Coordinate work activities among departments
- Conduct orientation training and in service training to explain policies and work procedures
- Inventory stock to ensure adequate supplies
- Evaluate records to forecast department personnel requirements
- Make recommendations to improve service and ensure more efficient operation
- Prepare reports concerning issues in the site, time and attendance, department expenses
- Perform cleaning duties in cases of emergency or staff shortage
- Examine building to determine need for repairs or replacement of furniture or equipment
- Establish standards and procedures for work of housekeeping staff
Requirements
- Diploma in hospitality or any related field
- Good command of English both verbal and written
- Minimum three (3) years experience as a Housekeeping Supervisor in facilities management or hospitality industry
- Hands on experience with cleaning and maintenance tasks for large organizations
- Good understanding of sanitation regulations and team management abilities
- Solid problem solving skills
- Ability to use industrial cleaning equipment and products
- Valid UAE driver's license desirable but not preferred
Full Job Posting
Job Summary / Purpose
- The incumbent will be responsible to ensure that the site assigned is clean and to the satisfaction of the customer by efficiently and effectively managing the entire team to achieve the desired goal within the defined policies and procedures.
- The incumbent will supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in the buildings, hospitals, educational institutions, and similar establishments. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment an
- The incumbent is responsible to organize employee shifts, training and motivating team members and checking private and public areas for tidiness.
Role and Responsibilities
- Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness.
- Investigates complaints regarding housekeeping service and equipment, and takes corrective action.
- Obtains list areas to be cleaned immediately and list of prospective check outs or discharges to prepare work assignments.
- Coordinates work activities among departments.
- Conducts orientation training and in service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment.
- Inventories stock to ensure adequate supplies.
- Evaluates records to forecast department personnel requirements.
- Makes recommendations to improve service and ensure more efficient operation.
- Prepares reports concerning issues in the site, time and attendance of team members, department expenses.
- Performs cleaning duties in cases of emergency or staff shortage.
- Examines building to determine need for repairs or replacement of furniture or equipment, and makes recommendations to management.
- Attends staff meetings to discuss company policies and client complaints.
Qualification
- Diploma in hospitality or any related field.
- Good command of the English language both verbal and written. Knowledge of Arabic and other languages desirable.
- Must possess a valid UAE driver's license desirable but not preferred.
Knowledge, Skill and Ability
- Must have a good understanding of sanitation regulations and team management abilities.
- Solid problem solving skills.
- Able to manage multitask work in a strong paced environment.
- Ability to use industrial cleaning equipment and products.
- Able to establish and maintain healthy working relationships with people in course of work.
- Willingness to work additional hours to meet tight deadlines.
Experience
- Hands on experience with cleaning and maintenance tasks for large organizations.
- Minimum three (3) years experience as a Housekeeping Supervisor in a facilities management or hospitality industry
Application Instructions
- Please submit your application only if you MEET the requirements. Interested candidates may submit their CV, passport and visa copy citing their notice period and salary expectations to careers@duservefm.ae
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