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Virtual Business Advisor, Canadian Banking - Calgary

Scotiabank
Calgary, CAN
Full Time
Entry
Onsite
1 weeks ago
Business DevelopmentCustomer Relationship ManagementCredit AnalysisSalesforceMicrosoft OutlookFinancial Analysis
Free

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Business DevelopmentCustomer Relationship ManagementCredit Analysis
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Purpose

  • Contributes to the overall success of Business Banking, Virtual Advice by executing individual goals and initiatives in support of business strategies and objectives.
  • Ensures all activities comply with governing regulations, internal policies and procedures.

Accountabilities

  • Champions a customer focused culture to deepen client relationships.
  • Remotely manages, grows, and retains assigned business customer portfolios at multiple branches.
  • Develops deep knowledge of customers' business and financial position.
  • Proactively mines existing customer book and secures advice based meetings.
  • Provides tailored recommendations via phone and email.
  • Manages assigned credit portfolio at acceptable risk level.
  • Authorizes, renews, or declines customer requests within policy limits.
  • Provides high level advice and service to deliver superior experience.
  • Assists branches with implementation of Business Banking products.
  • Responds to customer inquiries within service standards.
  • Collaborates with Branch Managers and internal partners.
  • Contributes to financial and non financial objectives.

Skills

  • Superior business development, customer focus and communication skills.
  • Must complete Business Banker Certification Program and internal training.
  • University/college courses in accounting, finance, business law, economics, or equivalent work experience.
  • 3 to 4 years of directly related work experience.
  • Thorough knowledge of Business Banking software and technology platforms (SalesBuilder, Salesforce, Intralink, Microsoft Outlook, eSignature, Business Advisor Dashboard).
  • Thorough knowledge of Business Banking products and services.
  • Thorough knowledge of risk management policies and processes.
  • Thorough knowledge of legal and security documentation for Business Banking products.
  • Working knowledge of retail products and other business line offerings.
  • Working knowledge of competitor offerings and alternate financing sources.

What's in it for you?

  • Opportunity to join a forward thinking organization with a collaborative team.
  • Competitive compensation and benefits package.
  • Commitment to making a difference in communities.
  • Recognition and reward for high performance.
  • Support through meaningful development conversations and internal training.
  • Clear, transparent criteria to progress in career.

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